| Buyer Rating June 2015>
Joann Norwood was very responsive to all my questions, emails, and concerns. She helped with whatever I needed, her knowledge of the industry made the house purchase very smooth. Her knowledge especially shown during the settlement was very impressive. I highly recommend Joann to friends and family.
Joann was very helpful when reviewing the inpsection report and negotiated with the seller's agent to agree on repairs.
As stated before Joann's knowledge of the inustry was very impressive and showed during the entire process.
Overall characteristics of Joann are all the above, she couldn't have been more understanding of the urgent nature that i needed to purchase a home.
Joann definitly has superior knowledge of the real estate industry. She truly is a subject matter expert in her field. Her knowledge and experience was shown during settlement because she was well prepared and informed. She went above and beyond my expectations during the entire process.
R Lapp, Davenport, Fl
| Seller Rating May 2015>
Joann was great. She provided professional advice every step of the way making what could have been a very stressful time much easier.
There was a glitch in the wiring of the money from the buyer's mortgage company because it was on the west coast. It took several hours for the money to show up. However, Joann waited with me and did what she could to get the necessary parties to "cough up" the money even though she had other plans that day. She went so far as to have her husband pick up the checks at the settlement office and deliver mine to me. Thanks, Joann, I very much appreciated your efforts in this whole transaction.