Phong Lam of CENTURY 21 Advantage Gold

Phong Lam was referred over to us by one of our good friends who had used Phong for many of his transactions before. Our friends told us if we wanted to sell quickly and if we want an agent who will work to our best interest in mind, they told us that Phong can get the job done. After our first encounter with Phong, we knew exactly what our friends were talking about! We wished we would have known Phong sooner! Phong returned our phone calls as soon as he was able to, unlike another agent that we had used before. We called multiple times to one of our previous agents before Phong and then we'll get a call back after 3 days later with that agent. It's unbelievable! Phong never left us hanging. He's always staying on top of his game and always provide us with updates throughout our entire transaction. Unfortunately, we didn't know Phong sooner, otherwise we could have used him to purchase our new home too, but we were already under-contract with the new home with another agent. However, we were also selling our other house across the street as well and we let Phong to help us sell that too. Phong was amazing with his listing techniques! Laid out everything upfront for us and we know exactly how much we will get if certain offers come in. Phong advised us on a range that he thinks we can get from his analysis of the market & provided us with his marketing strategies, and we were originally thinking that we needed to list it at a much lower price than what Phong suggested! Glad that we listened to him. Phong got us a bunch of showings for both of our properties and got multiple offers for both of them! Whatever Phong did with his negotiation, he was able to drive both of our properties with over-asking offers for them! We got both properties under-contract in under 3 days of being on the market! That is just unbelievable!!!! He is very friendly, polite, knowledgeable and always available whenever we call or text him. Phong is definitely a great asset to Century 21! We are very thankful that Phong was referred to us as he has gone above & beyond any agents that we have ever met! And we have dealt with many agents in the past, but we have now found a keeper! We will definitely refer Phong to many of our other friends and relatives!

Phong Lam is the best agent, Fast response, very hardworking, helpful and patience. Feel like he never sleep! He know what we need and help us out. He's a very detailed person. He can speak and understand my language. Highly recommend !

Phong Lam was patient and consistent throughout the our whole experience from looking at homes, to figuring out what's in our best interest and finally the closing process once we were able to find a home. He is knowledgeable at what he does and if he isn't sure, he directs and is able to find the answer through a reliable source.

He's our family Realtor.. great service,great personality and a had become a family member..

Phong Lam is a really professional agent. He is always available to answer any of my questions. Phong Lam responded very quickly to all my questions and will give me his professional advice. I was so pleased with his above and beyond services through out my purchase.

Phong is really good at what he is doing. He guided me in every way and answers my questions. His response for all my questions were quick and fast. Phong is very patient, friendly and the best. This is my second time made a deal with Phong. I will definitely use Phong for feature sale or buy. You the best Phong!