CENTURY 21 M&M and Associates Back to Search Results


  • 2016 - CENTURION
  • 2016 - President's Producer
  • 2016 - Quality Service Pinnacle Producer
  • 2015 - CENTURION
  • 2015 - Quality Service Producer
  • 2014 - CENTURION
  • 2013 - CENTURION
  • 2012 - Masters Emerald

Professional Designations

  • Certified Distressed Property Expert
  • Fine Homes and Estates Specialist

Susan St. Germain of CENTURY 21 M&M and Associates

CENTURY 21 M&M and Associates
Susan St. Germain of CENTURY 21 M&M and Associates
President's Producer
Learn More
Languages: English

Get Directions to the Office

Get Directions 4691 Clayton Road, Suite A Concord CA 94521
Add to Favorites Remove Favorite Share
4691 Clayton Road, Suite A
Concord, CA 94521
phone: 925.682.4663
mobile: 925.586.7700

Overall Rating: 5.0
Locations Served:
Contact Agent
How should we contact you? *
* Required Fields
Overall Rating: 32 Ratings
Susan St. Germain | Seller Rating
July 2017
I went online and checked out the brokers that were available through Century 21 and picked Sue St Germain after reading through everyone's qualifications.

Sue became a new friend very fast. Always returning calls and followed through on everything she said that she would.

Sue kept me informed as to what was going on and what I needed to do to get the house ready for sale and during the process of closing the transaction.
Susan St. Germain | Seller Rating
July 2017
Sue came highly recommended from a friend of mine.

She was available most of the time. When she wasn't, she would let me know ahead of time. No question was too little for her. She texted or called back within a short time which was definitely appreciated!

Sue was excellent and really helped me through the selling process. She was just there as needed. I knew I could rely on her. She was definitely on my side from start to finish.
Susan St. Germain | Buyer Rating
July 2017
We can't thank Sue enough for all her help and guidance through this experience. We were first time home buyers and this process was pretty foreign to us. Sue made us feel very at ease and confident througout the entire process. We would recommend her over and over again! Thank you Sue!!
Susan St. Germain | Seller Rating
January 2017
Sue St. Germain helped us during a very tough move. She truly cared about us more than the sale of our home. Her professionalism and ability to work through difficult issues with our buyers helped move us along. She has great attention to detail -giving us confidence in her ability to bring us through to closing! When choosing an agent these characteristics are so important. We trust and would recommend Sue for any real estate needs --- without hesitation!
Susan St. Germain | Seller Rating
January 2017
Sue was referred to us by our previous agent, who moved out of state. We could not have ask for a better agent to represent us. Sue was prompt, courteous and professional in all of our dealings. Her experience shines through in everything that she does. We discussed the market conditions and prices before we started. We selected a price and that is what we listed the property at. It sold for over our asking price. We accepted an offer 7 days after we listed the property and closed escrow 30 days after we accepted the offer. The entire transaction went off without a hitch. Thanks to Sue St.Germain and her phenomenal skill set as an agent. I can not than her enough for all of her hard work.
Susan St. Germain | Buyer Rating
January 2017
Sue is the embodiment of a Christmas/Holiday miracle. We found our dream home right before the holiday season kicked in -- which meant we would be in the process of buying AND selling our home throughout the holidays! Sue handled both ends for us flawlessly, guiding us through a situation that could have ruined the entire Holiday season for us. Instead, she was there each step of the way and handled our questions, concerns, and stress with grace and professionalism. She made us feel like she always had time for us. We couldn't have asked for a better agent to get us through this doubly stressful process.
Susan St. Germain | Seller Rating
January 2017
Couldn't ask for a better agent

She was like family
Susan St. Germain | Seller Rating
December 2016
Sue performed at the highest level as the real estate agent for the sale of our home. She was the consummate professional in her dealings with us, including determination of the optimum price for our house; development and implementation of an effective marketing strategy; monitoring the status of our listing and making appropriate adjustments to the marketing efforts; keeping us informed on progress without prompting from us; and skillfully guiding us through the often treacherous and always stressful negotiations with prospective buyers. Her exemplary knowledge and skills regarding real estate were surpassed only by her personal qualities. Sue was a font of optimism, support and endless encouragement. While selling a home is often an excruciating ordeal, Sue made the process a positive experience. We were fortunate to have Sue as our agent and would recommend her with the greatest enthusiasm to others seeking to buy or sell a home.
Susan St. Germain | Seller Rating
May 2016
Sue made our first home sale experience go smoothly and quick. We were very impressed with her professionalism and expertise. Sue went above and beyond our expectations. She was awesome!
Susan St. Germain | Seller Rating
March 2016
Sue St Germaine as usual was the best realtor that I could hope for. Helpful, generous with her time and easy to work with. Great Job! Thanks
Susan St. Germain | Buyer Rating
February 2016
I recommend Sue St. Germain to all my friends and family who are in the market for a home. She is a consummate professional who is approachable, knowledgeable, sincere and trustworthy. She really understood what we wanted, and helped us find our forever home. She never wasted our time. She was available from start to finish and pleasant an cheerful the whole time. In a day of customer service disappointments, Sue shines like the sun in her customer service. If only she could be cloned!!!! Can't recommend her enough.
Susan St. Germain | Seller Rating
November 2015
Sue St Germain's knowledge in the real estate market really showed during our recent home sale. She was professional and her knowledge and understanding of where the market was made for a quick sale only (9) days on the market! Not only was the sale fast but Sue was very accurate with her assessment of home value and where to start with a sale number. We highly recommend Sue if you want a positive and fair experience just as we did!
Susan St. Germain | Seller Rating
October 2015
My choice to work again with Sue ST Germain was based on my previous experience

seling last home. She is an experienced real estate agent and broker. She was able to navigate successfully thru this sale in spite of the difficulties due to a VA loan and requirements. I recommend Sue for anybody who is in need for selling/buying a home and is looking for an experienced and reliable agent.

Great job.
Susan St. Germain | Buyer Rating
October 2015
Sue was always available by phone, text or email and always had an answer to our questions. She was a joy to talk to and made househunting fun. She never seemed to mind taking me to yet another house i was interested in ( we must have looked at 30!) but ultimately it was one her house suggestions that we actually bought. Her knowledge of the listing's history & the neighborhood and her advice on pricing & negotiations really helped us make an offer that saved us money.
Susan St. Germain | Seller Rating
August 2015
We want to thank Sue St. Germain for her hard work, always being there when we had questions, accepting late night calls , emails, working through the short sale of our home. Sue was a fantastic resource throughout the entire process. She had it sold with only one open house with support of her excellent team. Patty Hoyle and Sheila Willis did an excellent job with flyers, advertising and lender negotiations.

We could not have asked for a better partner. She made us feel like family and really looked out for our best interests. It was more about getting the best sale and certainly not about the commissions.

We worked with Sue on the sale of previous home almost 10 years ago and was thrilled with results. So we had high expectations about this sale.

It has been an awesome experience working with Sue for the sale of our two homes. We will continue to refer friends and relatives to Sue. Given the opportunity, I will gladly look to engage Sue again.
Susan St. Germain | Buyer Rating
July 2015
I worked with Sue years ago in Real Estate. She has sent flyers/calendars through the mail on numberous occassions tthroughout the yearsI. have recommended her for listings and sales many time.. Her knowledge and compassionate business manner is a important part of who she is as a professional. There was never a call unanswered or rushed conversatios during my latest contracts. This I find most comforting and a vital part of any transaction. A wonderful listener and counselor.

Sue St. Germain accompanied me to the title company for both my selling and buying of recent recorded properties. A title officer commented on this, as not routinely done by some Realtors. I was pleased that Sue felt that obligation. As the client, I would have expected this a part of proffessional obligation/s .Another reason I was glad I had chosen her.
Susan St. Germain | Buyer Rating
July 2015
The community I purchased in is outside of Sue's usual territory and if she didn't know something she found out. She is a wonderful person and a great agent.
Susan St. Germain | Buyer Rating
June 2015
Top of the line agent !!! I will recommend her to everybody.Thanks Sue
Susan St. Germain | Seller Rating
March 2015
This is the second transaction Sue has assisted me with and again I was very happy with the service I received.

Sue is fantastic in every way.
Susan St. Germain | Buyer Rating
March 2015
Sue has a unique ability to share her experience in a manner that lets you know she is sincerely trying to provide you with information to help make an informed decision. She listens to your preferences and searches listings she knows you will like. Throughout the process, she continues with the same high level of integrity. Always providing thorough explanations so you don't miss a thing. She removes the 'fear of the unknown', which gives you a sense of security.

Working with Sue was a very enjoyable, productive and educational experience. She has a strong commitment to her profession. She is confident, knowledgeable and has a good working relationship with her colleagues. So, not only does she have a good relationship with us, other realtors are confident in working with her.

We really enjoyed working with Sue and would recommend her to everyone, whether buying or selling a home.
Susan St. Germain | Seller Rating
March 2015
Sue is perfect at her job. Always ready to answer questions or get information when needed. Even when she was on vacation she answered phone calls and emails the same day. She was just a pleasure to work with.
* Some customers who provided a testimonial may have received a Starbucks gift card from their CENTURY 21 Sales Professional as a thank you for completing the customer satisfaction survey.
Refine Your Search
Square Feet
Listing Activity
Susan St. Germain's Listings See All of Susan St. Germain's Listings


Listed By CENTURY 21 M&M and Associates
3 bedrooms
2 full baths
1,103 SQ FT
MLS# 40804999
Unhide Property: 3732 Salsbury Ln, Concord, CA 94520 | $479,900
CENTURY 21 real estate agent Susan St. Germain currently has 1 listings. Susan St. Germain speaks English. Susan St. Germain works at the CENTURY 21 real estate office M&M and Associates located in 4691 Clayton Road, Suite A, Concord, California. Contact Susan St. Germain by phone by calling 925.682.4663.