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Awards

2020 - CENTURION

Professional Designations

Commercial Specialist
Fine Homes and Estates Specialist
REALTOR, National Association of REALTORS
Licensed Real Estate Salesperson
Military Relocation Professional

The Garland Team of CENTURY 21 Toma Partners

Languages: English, German

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8325 W. Happy Valley Rd.
Suite 120
Peoria, AZ 85383

Mobile: 602.402.2198

More from The Garland Team

Overall Rating:

62 Ratings How is this calculated?

After the client and agent affiliated with CENTURY 21® Real Estate complete a transaction, the client may be asked to provide feedback to help the CENTURY 21 System and sales professionals continuously improve. The affiliated agent's Overall Rating is an average of all ratings the agent has received. The specific survey responses shown were selected by the agent and were authorized by the client for display purposes.

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The Garland Team's Reviews See all of The Garland Team's reviews (50) Show fewer of The Garland Team's reviews (50)

Overall Rating:

62 Ratings

David And Mollie Rice, S | Buyer Rating
March 2021

We had a wonderful buying experience with the Garlands! Being first time home buyers, we weren't quite sure what to expect. The Garlands guided us through every step of the way and ensured we were understood the process. We landed our dream home which happened to be the first house we put an offer on!

Connie Jackson, Arizona | Seller Rating
March 2021

Mike and Susanne are very professional, experienced, confident, and supportive.They have been long-term trustworthy and most loyal friends.

They offered thorough guidance throughout the whole selling process. I could have never asked for a better, smoother and more perfect team to sell my house or have a better experience. I feel very blessed to have had the privilege of having the Garlands help me sell my house.

Everything went smoothly and perfectly.

I thank them with all my ?.

Laree Phelan, Glendale A | Buyer Rating
February 2021

My family has been through a lot within the past year. We were blessed to have been introduced to both Mike and Susanne from the beginning. Ever since that first phone call and introduction with Mike we knew it was going to be a good friendship. We never had to worry about anything, they helped take care of everything in a way that it just made it enjoyable and exciting! After we sold our home it was a no brainer we would be using them again to buy a forever home. And again they're service and work was great. They just want to help and do everything possible to make you happy. They always had a quick response to all my texts, emails and phone calls. I honestly don't think I had ever gone more than 30 minutes without a quick response back. They gave great referrals for things needed done on my home. They are both really reliable and knowledgeable with every aspect of their job. They are a great team to be apart of and they truly want you to be happy and it felt like they would do anything for you. Our friendship is not over because we will definitely will be using them again to help sale our grandmothers condo. And even after that, I will refer everyone I know to them. And I hope the friendship that formed through this crazy year will carry on for many more. I would highly recommend Mike and Susanne Garland for all your realtor needs, you absolutely will not be sorry you did.

Tanisha Arellano | Buyer Rating
February 2021

What could Disney, cashmere sweaters, and hot cocoa on a cold winter's night possibly have in common with two real estate agents? I'm asking you to envision the emotions and senses that are provoked while you repeat: Disney, cashmere sweater, and hot cocoa on a cold winter's night; and you'll find what these words have in common with Mike and Susan Garland happens to be the experience that you will receive as one of their customers. Mike and Susan have taken the process of buying your home and transformed it to an opportunity gifting you the experience of being a priority, as if they only had one customer: you. It is in the small things -- capturing photos of your signing, making personalized home signs, dropping by with a housewarming gift -- that touch your soul. When you purchase a home with Mike and Susan, you are not getting just a liaison between you and the seller, you are subject to a precedent in customer service that will be hard to compete with in the future. Please, do not take my word for it. Give them the opportunity and you can thank all three of us later!

Casandra Lebario | Buyer Rating
October 2020

Absolutely wonderful, worked hard to get us into the home we wanted and communicated every step of the way!

As first time home owners, this was the best experience we could have received!

Angelina Lopez, Peoria | Buyer Rating
October 2020

Buying a home can be a stressful task. Having Mike and Susan by my side made all the difference in the world, it felt like I was working with someone who really cared what I wanted and my happiness. When the journey was finally over they were just as happy as I was. I want to thank them for helping me through this process. I would recommend this duo to anyone.

Charlain Phelan, Glendal | Seller Rating
September 2020

I appreciated in our circumstance at the time they were prompt and everything moved so quickly as we needed. I really liked the first time we met we were asked what our wants are and what they had to offer us. I appreciated how our needs and timeframe were a priority to them. I liked the fast response to questions and updates. I'm truly grateful to how they helped us sell our home in a fast professional manner as we needed. We will defiantly have them by our side on our journey now to buy another home. Because I know they will have our best interests at heart!

Venus S., Phoenix | Buyer Rating
August 2020

Mike and Susanne are an extremely helpful pair of realtors. They were quick to respond during any time. If one partner happens to be busy, the other will reach out. They went above and beyond to set up and meet at home showings as soon as possible since the Phoenix area houses turn so quickly. They were very knowledgeable about the home buying process and knew exactly how to help in order to benefit me as a buyer. Their attention to detail and acts of kindness towards me as a client made me feel completely safe as a first-time home buyer and was a wonderful experience. I would highly recommend them to anyone searching for or selling a house in the Phoenix area!

Judy Cochran, Scottsdale | Buyer Rating
July 2020

Mike and Susanne Garland are warm and friendly, yet professional. We greatly appreciated their attention to detail and timely, excellent follow-up. Mike and Susanne went above and beyond in countless ways and they were patient with our many questions. We were working on a tight budget and wanted to buy in a specific neighborhood near our children and grandchildren, and Mike and Susanne worked tirelessly to meet our needs. We will definitely recommend Mike and Susanne Garland to our friends.

Brandi Beamish, Phoenix | Buyer Rating
July 2020

Mike and Susanne Garland were absolutely wonderful. On top of being knowledgeable, they were kind, patient, and always available to help us. It was incredible how quickly they would take action on anything that needed to be done. And I will not forget how extremely patient they were in walking us (first time home-buyers) through everything. It really felt like working with people we had been friends with for years. We felt like they really cared that we get a home that was perfect for us. We will absolutely recommend them to anyone who is looking for a home.

Tom Mattingly, Glendale | Seller Rating
July 2020

Really it made great sense... 2 for 1. 2wice the energy, attention, action... 2wice the creativity... Double the problem solving capabilities, talents and specialized skills to benefit from. Mike and Suzanne are BOTH 100% to succeeding as the most consdierate competent thorough Real Estate Professionals PERIOD! SERIOUSLY THEY BOTH WORKED THEIR ASSES OFF AND THEY BULLSEYED ALL OF MY EXPECTATIONS. I love them

My favorite real estate transaction ever. I've had a lot of them.

And I'm not gushing... I'm just really happy with my choice.

Real Estate Angels... Lol

Century 21 should thank Mike & Suzanne for making it's brand better... Really! You need to thank them for real. They are the epitome of how itS supposed to be done.

Angels

Really it made great sense... 2 for 1. 2wice the energy, attention, action... 2wice the creativity... Double the problem solving capabilities, talents and specialized skills to benefit from. Mike and Suzanne are BOTH 100% to succeeding as the most consdierate competent thorough Real Estate Professionals PERIOD! SERIOUSLY THEY BOTH WORKED THEIR ASSES OFF AND THEY BULLSEYED ALL OF MY EXPECTATIONS. I love them

My favorite real estate transaction ever. I've had a lot of them.

And I'm not gushing... I'm just really happy with my choice.

Real Estate Angels... Lol

Century 21 should thank Mike & Suzanne for making it's brand better... Really! You need to thank them for real. They are the epitome of how itS supposed to be done.

Angels

This is redundant... They were perfect

Erika Peacock, Chandler | Buyer Rating
June 2020

My parents worked with Mike and Susanne to purchase their home a few years back. They were great to work with. The most important factor in my selecting Mike and Susanne was all of the things they do for their clients. From cards and baskets upon the purchase of your home, to cards and gifts delivered personally every holiday, as well as the community events that they host and invite clients to. I genuinely appreciate their thoughtfulness and they efforts they go to show their appreciation, retain clients, and referrals. They are the only team that I would use or refer! Thanks Mike and Susanne!

Scott, Phoenix | Buyer Rating
June 2020

I was moving from out of state and Mike and Susanne made that easy. They were very responsive when I had questions. They were there when there was a snag with my mortgage and thoroughly explained to me the options that I had. Then once I chose the option they were there each step of the way. I highly recommend a Mike and Susanne, they made buying a house very easy

Shayla Perez | Buyer Rating
June 2020

We feel truly blessed to have been referred to Susanne a little over a year ago by a coworker to help us find a rental property. Susanne made such an impression on us the first time we knew we wanted her when it was our time to buy. When we reached out in April to look into buying she was nothing but helpful! From helping us get aquatinted with a mortgage loan company, to the many answered questions and late night calls and the multiple homes showed. We didn't realize that also during this process we would gain another realtor mike who was so helpful and informative. For most people the saying you can't be in two places at once isn't true but not for this team they were there for every step of the way and when one couldn't make it the other was there. They are amazing at what they do and helped us find the home of our dreams and we know if it weren't for them none of this would be possible.

John & Hannah Byrnes, Sc | Buyer Rating
June 2020

Mike and Susanne helped us navigate a home purchase in Scottsdale, AZ, from the Washington, DC area. While a cross country move has its own challenges, our situation was compounded by the global COVID-19 pandemic. Throughout the process, Mike and Susanne were knowledgeable, patient, and friendly. We ended up with a home we love, in the perfect neighborhood for us. Thank you, Mike and Susanne!

Ben Levenson, Jacksonvil | Buyer Rating
May 2020

Mike & Susanne did it again! We needed to purchase a house during the height of COVID-19. The Garlands made the process so easy, even though we were 2000 miles away. They helped us select a few candidates and we were able to find the perfect house in just a few days. They walked us through all the steps and made arrangements for everything. They are always responsive and capable. I highly recommend them anytime a friend mentions they are moving. Working with Mike & Susanne is like working with family.

Sharon Miller, Youngtown | Seller Rating
May 2020

I highly recommend them to everyone.

Belen Avina 8415 W Verno | Buyer Rating
May 2020

They have always been very kind and helpful, they helped my younger brother purchase his first house. Mike and Susanne were very patient throughout the process and they were always available to answer questions.

Ryan Cholefsky | Buyer Rating
May 2020

Very kind people, we felt like our needs were met and cared for. Also made the process very easy especially for being a first home buyer a lot of information can be very confusing but they handled everything with professionalism and care. So thank you again!

If I were to ever sell or buy another property they would be the first people I contact. Very very very happy with how my process went with them!

Again very nice couple that I would definitely recommend To all my family and friends

Jason, Phoenix | Buyer Rating
May 2020

This was my third attempt at getting a house since the other 2 had fallen through. Mike and Susanne Garland were so helpful! They helped me find a house and get it closed quickly, which is exactly what I needed. They are very knowledgeable and super helpful though the whole process and took care of everything!

Joseph Russo, Chandler | Buyer Rating
February 2020

Mike and Susanne are awesome, they are on top of every detail. When I asked question, they follow-upped quickly with a response. I would highly recommend them to my family or closest friends.

Spring & Ali Arehart, Sc | Buyer Rating
January 2020

We chose Mike and Susanne because we felt that we could wholly trust them with this important process, and they made us feel like a smooth home buying

experience was important to them.

We are young, first time home buyers, so we had a lot of questions. Mike and Susanne were very approachable and patient throughout the process and were eager to answer any questions to ensure we had all of the knowledge we needed to make an informed decision. They went over every small detail and even drew us diagrams to make sure we went into every situation well informed.

Everyone they brought in on the inspection process was knowledgeable and trustworthy, from the inspector to the plumber, and we could tell that Mike and Susanne had formed great relationships with each of these people, which was reassuring and made the processes go smoothly. Our purchase had a lot of bumps, especially when it came to items found during the inspection, but they went above and beyond to make sure everything that was a priority to us was fulfilled.

Our overall experience was as easy and clear as it could possibly be, and I attribute this to Mike and Susanne entirely.

T J, Surprise, Az | Buyer Rating
December 2019

Both Mike and Suzanne Garland provided excellent service.

Kevin K. Newport Beach | Seller Rating
November 2019

Mike and Susanne Garland made the sale of our house quick and easy. They consulted with us during the entire process and provided expert advice in terms of price point and the amount of repairs needed for a quick sale. We received our offer in just a few weeks and they made the closing painless. I would highly recommend Mike and Susanne Garland.

Mignon Pasqualicchio-peo | Buyer Rating
November 2019

Mike and Susanne Garland are great at their job and great human beings too. They helped us find a home in a nice area that we were comfortable with considering we are new in town. Their knowledge of Phoenix/Peoria and the surrounding areas was top notch. i would recommend them to all my family and friends.

P. Ramos | Buyer Rating
August 2019

I absolutely adore Susanne. Her demeanor is pleasant. She is kind and considerate. She follows up and communicates consistently and she had my best interests at heart.

Jim And Denise B., Surpr | Buyer Rating
August 2019

Mike and Susanne Garland are a great team! We relocated from the East Coast with some - but not extensive - knowledge of Arizona and the Phoenix area. We started the process with an interview with Mike to discuss our needs and lifestyle. From that point we viewed homes online and selected our favorites. When the time came to fly out and tour homes, Susanne had our favorites organized in a helpful packet along with additional homes the two of them thought we might like. Mike and Susanne are fun to work with. They answered our many questions patiently, and provided guidance and advice for choosing a community that is just right for us. We couldn't be happier in our new home and community!

Rika Barrie Glendale, Az | Buyer Rating
August 2019

Mike and Susanne were fantastic. We moved 1500 miles from Washington state. They kept in great communication via email when we weren't in Arizona. They helped navigate the issues we were having with our bank. They have been over the top with exceptional service. I would definitely recommend them!

Nicholas Petrucelli | Seller Rating
June 2019

I have always said some of the best things that happen in life are because of the worst situations. Listing with Mike and Susanne Made that statement true once again. I reside in Pennsylvania with my wife and children. Due to my fathers very unexpected passing away at the age of 56 I was made the personal representative of his estate. This was a tough situation as a whole. Due to past experiences I had with realtors buying and selling my own homes, let's just say I had no desire to dealing with a realtor ever again. Even though I felt this way I realized I was not gonna be able to do this on my own living so far away. A local man who sold quite a few homes recommended Mike and Susanne. He told me they were the best he had ever dealt with and gave me there card. He told Mike to expect my call. Mike took the initiative and called me that same Friday night. We agreed to meet the next morning. I showed him the home and told him the situation. Even though Mike came off as nice and professional I was not gonna make it easy on him. I remember him saying hopefully by the end of this transaction we develop a trust for each other. I believe I shook my head and said that's probably not gonna happen. Well I'm happy to say I could not have been more wrong I find it very hard to meet genuine people that are fighting for your best interests these days but I found 2 people that are doing exactly that in dealing with Mike and Susanne. I cannot say enough about how Compassionate, caring, and professional they handled every step of the sale of my father's home! Not a doubt about it they forever change the feeling I had developed towards realtors. I hope someone buying or selling a home in the Phoenix metro area reads this and hires Mike and Susanne To assist them in the buying or selling of their home so they too can see what a pleasure It truly is to deal with 2 great people!!

Todd Poe, West Virginia | Buyer Rating
June 2019

Mike & Susanne Garland of CENTURY 21 Toma Partners impressed us from the beginning with their industry knowledge and made us feel comfortable knowing we found a trusting Realtor.

Since we were purchasing our PHX property from out of state we required a ton of hand-holding where they offered numerous updates, advice and spend countless hours helping us find & view properties.

From the first day of our property search to the day we closed on our property it was a delight to work with Mike & Susanne Garland.

I highly recommend Mike & Susanne of CENTURY 21 Toma Partners. They will meet and exceed your expectations.

Michelle And Ryan, Chand | Seller Rating
June 2019

Mike and Susanne Garland were fantastic to work with - knowledgable, trustworthy, and great communication. They really made the home selling process painless. We highly recommend them!

Cara & Ryan Magee, Gilbe | Buyer Rating
February 2019

Mike and Susanne,

We couldn't be happier with the home that you helped us find. You were patient with us as we looked at countless homes in order to find the one that was the right fit for us. We are so glad Neil and Lisa recommended you to us it made our home buying experience and move to Arizona great!

Hayden Smith, Mesa Az | Buyer Rating
January 2019

Mike and Suzanne were wonderful. Very helpful. Very kind. Very accommodating. We love our new home. They had so much patience with us and were so willing to help at any time of day and answer all questions. Would definitely recommend them to my friends and family as I truly felt like they had my best interests at heart. Will be forever friends.

Azaria Ramos, Avondale | Buyer Rating
December 2018

Mike and Susan were amazing. They helped with our small children so we could focus on details in the homes we viewed. They packed cold beverages and snacks for the kids to help them feel more comfortable as we spent long days viewing houses. They checked in frequently to make sure we were comfortable and understood everything that was going on. Their schedule was flexible and they always made time for us. They gave us solid advice on how to find reasonably priced appliances and had good recommendations for anything we needed. The only downfall was that our homebuying experience didn't last longer so we could spend more time with Mike and Susan. If we ever buy a home again we will definitely use them.

Megan, Phoenix | Buyer Rating
September 2018

Mike and Susanne Garland were such a joy to work with. As a first time home buyer, I had lots of questions which they patiently answered. They even went above and beyond making sure I had all information I needed, including things I wouldn't have even thought of! Many people warned me that home buying was a stressful long process, but the Garlands made it such a seamless and pleasant experience! Highly recommend.

Jesus Avina, Tolleson | Buyer Rating
August 2018

Mike and Susanne Garland are the best realtors I have met.

Impressed with everything well done from start to finish.

It was simply a great experience.

I was able to find the perfect house thanks to their patience and commitment to our family.

To me the support was very important in this house buying process as well as understanding every step of it, the Garland's exceeded my expectations. Thank you Mike and Susanne!!

Joel And Sharon, Laveen, | Buyer Rating
May 2018

Mike and Susanne make a phenomenal team. I am most impressed by the patience they had with us while we selected a home, and the efficiency they displayed in the whole process. As first time and first generation home buyers, we came to them with little knowledge of the process and they were able to assist us with getting through it as smoothly as possible. Anyone we hear are even thinking about purchasing a home either now or in the future, we give them Mike and Susanne's names. It was a complete joy to work with them. And they come highly recommended by us!

Kailen And Justin, Goody | Buyer Rating
May 2018

Being new to the state, we relied heavily on Mike and Susanne to help us find a nice house that fits our needs in a safe community. They greatly exceeded our expectations with how involved they were through the whole process

I cant say enough good things about them, they were simply the best.

We hit the jackpot when Mike and Susanne were assigned by the relocation company to us. I was nervous not knowing who we would get but even before we met they were a dedicated team to help us. They were organized and very easy to reach. Closing didn't end the relationship when they checked up on us and recommended professional services we needed.

Neil & Lisa Dello Stritt | Buyer Rating
May 2018

Mike & Susanne Garland were the perfect choice for us. We were moving cross country, leaving family behind and the first thing Susanne did was to give my wife a reassuring hug before we even began to discuss property. They care about finding the home that is right for you and not looking for a quick sell. I already put them in touch with 3 people looking as well. I am sure they will take great care of them just as they had us.

Chuck And Isabel Oltman, | Seller Rating
April 2018

Mike and Susanne had the key personal qualities we desired--high integrity, very personable, great listeners, and a superb marketing plan.

Priced right, strong negotiator, quick sale!

Staging by Ani was superb. I believe it was a key factor in the house selling quickly.

Top notch service from start to finish. Mike and Susanne were there for us and with us throughout the entire process. They were knowledgable, personable, available, and extremely helpful in every aspect of the sale of our home. Could not have asked for more!

Cole Molzan, South Phoen | Buyer Rating
February 2018

At the beginning of the process, I wasn't even sure if purchasing a home would be possible. I had just turned 21 and I had good, but still very young credit; regardless Mike and Susanne were able to get the ball rolling almost immediately. As far as the house is concerned, I had a pretty good idea of what I was looking for and when I finally found it, they took it from there. They made what is usually a stressful escrow and negotiation process practically seamless. I absolutely could NOT have done this without them and I absolutely WILL be recommending them.

Stephen And Marilyn Macy | Buyer Rating
February 2018

Very pleasant and easy to communicate with. Willing to take the time to listen and willing to drive all over this big city to cover all options. They are very knowledgeable about the area. All questions were answered very promptly and all paperwork completed timely..

John Rinaldo - Gilbert, | Buyer Rating
January 2018

Thank God For Mike and Suzanne!! The seller(owner/agent) they had to deal with was VERY difficult to deal with at best. We liked his house very much and the neighborhood was where we wanted to be. I can honestly say that if I had to deal with this guy the deal would have never been done. Mike and Suzanne kept their heads down and frustrations under control and plowed through this deal like Real Estate Super Hero's. True professional's in every sense of the word.

Martin And Joanna Lujan | Buyer Rating
April 2017

Truly an amazing team. They are the whole package! Got us in our perfect home. In the location we wanted at the price we wanted and they even got us a better deal than we ever expected to get! They communicated with us EVERYDAY through our buying process. They kept us well informed of every step! They truly made buying our home a dream come true. I went in thinking it was going to be a extremely stressful. But they made it a breeze every step of the way! I am completely grateful for everything they have done for us. They go above and beyond for their clients.

Mychael Ramirez, Phoenix | Buyer Rating
December 2016

Mike and Susanne were nothing short of incredible. As a first time home buyer I was a rookie to the entire process. I had plenty of questions about the process and Mike and Susanne answered them all and kept me in the loop throughout every step from Day 1 to the day I had keys in my hand and even after I had been living in my new house for a month. They are true pros and helped me find my first home. I thought home buying was going to be stressful, but Mike and Susanne made it seem like a walk in the park.

Karina Austin, Peoria Az | Seller Rating
October 2016

We needed help selling our mother's home in Sun City. Mike and Susanne were prepared to help us. The referred us to several contractors who were able to get the home in good condition. Then they helped us get it sold. The negotiations were smooth and painless. It was an emotional transition for our mother and Susanne and Mike went above and beyond to assist her and make her feel more comfortable about this life change.

Michael Small And Collee | Buyer Rating
August 2016

The Garlands exceeded our expectations in their attention to detail - no surprises equals no stress.

An unparalleled buying experience - thanks Mike and Susanne Garland!

Jerry And Bonnie, Phoeni | Buyer Rating
August 2016

We have known Mike and Susanne for many years so when we decided to relocate we knew we would be in good hands with them. They really know the market in North Phoenix and so were able to help us find just the right place. Susanne was great with helping us use the ARMLS search site, and with taking care of every detail of the negotiation and closing. Thanks so much for working with us!!

Dale And Iva | Seller Rating
July 2016

Susanne and Mike made listing and selling our investment home a breeze. They helped us get a strong offer, negotiated to our satisfaction, and stayed with us through closing. We are not really techy people but their were happy to work with us. We really appreciate their professionalism and high-touch style

Veronique Gaines, Phoeni | Buyer Rating
May 2016

When we relocated to the Phoenix Valley, we targeted a specific, popular area. Mike and Susanne helped us find the right home, first to rent for a year, and then another one which we have just purchased. We have owned several homes before, but never in Arizona. Mike and Susanne were very thorough in explaining the different ways of doing business here in Arizona. They were patient as we explored several homes to find the right fit for us. Ultimately, with their help, we negotiated for and purchased a great home. We have recommended Mike and Susanne to other professional families.

* Some customers who provided a testimonial may have received a Starbucks gift card from their CENTURY 21 Sales Professional as a thank you for completing the customer satisfaction survey.

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