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The Elmer Team of CENTURY 21 Masters

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5150 E. Pacific Coast Highway
Long Beach, CA 90804

Phone: 562.316.2915
Mobile: 562.316.2915

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Overall Rating:

126 Ratings How is this calculated?

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The Elmer Team's Reviews See all of The Elmer Team's reviews (80) Show fewer of The Elmer Team's reviews (80)

Overall Rating:

126 Ratings

Jasmine Lew | Seller Rating
May 2022

we love melinda and her team. we bought the condo with her help and when it came to selling, we could not think of anyone else we would work with.

The Hudspeths, Long Beac | Buyer Rating
February 2022

we love melinda and kerry their team. they always listen to us and our needs have definitely changed over the years. they aren't pushy and always give us time to think. i also think they probably know what we need more than we do ourselves!

Jessica Mcgrath | Buyer Rating
February 2022

Melinda and Kerry were amazing to work with. Incredible understanding, listened to my desires and concerns, and helped me through every part of the process. It was my first time searching for an investment property. I also didn't know the area that well. They were both incredibly knowledgeable and giving of their time.

Ethan & Brittney | Buyer Rating
January 2022

Melinda and her team were great. They helped us to secure our first home and they made the process painless. Highly recommend her.

Ni, Lakewood | Buyer Rating
October 2021

Melinda and the team were awesome to work with!

We were first time home buyers, and Melinda and her team made sure to communicate with us every step of the way. They were always available to answer our questions no matter how big or small. We were impressed with their knowledge of the areas we were looking to buy in and were respectful of our budget/limitations.

Buying a house can be a stressful process, but working with a Melinda and her team, one that is professional, knowledgeable, and respectful, makes it easier!

Jim And Bonnie Wiegman, | Buyer Rating
September 2021

Melinda and her team are really top notch in Long Beach. Her knowledge of the market here and her skilled approach with negotiating really helped us get a great deal when we purchased our first Long Beach home. We knew we would trust her 6 years later with the sale of that home which we believe set new and higher comps in our neighborhood. When we purchased our new home, she was able to gather a suprising amount of information from the seller's agent about the multiple offers which we believe helped us ultimately secure the purchase. Thank you Melinda and Kerry and the whole team!

Carrie Gallegos Long Bea | Seller Rating
September 2021

Sale was handled perfectly. All questions were answered promptly.. I never felt alone, or ignored & always had access to team members.

Brian & Danielle Ringel | Buyer Rating
August 2021

Melinda was fantastic! We had been bogged down for over a year with another realtor getting nowhere fast. We realized that local knowledge was critical, and found Melinda. Within a few weeks our offers were being considered on multiple houses. It was a breath of fresh air after having no luck for so long.

Mathew And Ashley, Long | Buyer Rating
August 2021

Melinda, Kerry, and the rest of the Elmer team were superb. They handled each step of the process with professionalism and kindness; we had major transitions in addition to purchasing a home and they were understanding, flexible, and supportive throughout. They went above and beyond to ensure we were informed and that we felt secure in our decisions. I could not recommend them highly enough!

Kimberly Lin | Buyer Rating
May 2021

Was looking for someone straight-forward, patient, and intent on having our best interests in mind. Melinda showed those qualities in our first interview.

I would've liked to meet Melinda in person at one of the showings (all our interactions were over the phone/computer), but can understand her limitations especially with a toddler during these pandemic times. Kerry has been amazing being our main showing agent. She also is very approachable and able to explain things in layman's terms while throwing in some of her iconic humor.

If it wasn't for the Elmer team, we probably would not have been able to find a house in this crazy seller's market right now. The only downside with working with them is that they partnered with Saxton mortgage (we just had a poor experience with them). Other than that, I would refer this all-female A-team in a heartbeat!!

Jackie Williams Long Bea | Buyer Rating
May 2021

Many factors influenced my selection in choosing Melinda Elmer . She is knowledgeable and reputable . She exceeded my expectations . If I ever decide to buy or sell another property I would choose Melinda Elmer...again.

Marsha Arteaga | Seller Rating
March 2021

Melinda Elmer is extremely knowledgeable and it's always a pleasure to work with her and her team.

Abraham H, Long Beach, C | Buyer Rating
February 2021

This is our second time having Melinda and her team assist us in selling our home and buying another. We can't speak highly enough about them! They are simply the best in the business. Sometimes the process can seem very daunting, especially in the current market. However, Melinda and her team have mastered their craft and made it seamless and smooth. If you're considering buying or selling, or both, please do yourself a big favor and give them a call to help you take care of your needs and wants!

Collette Stewart, Lakewo | Buyer Rating
January 2021

I am so glad I was referred to Melinda. Her team was always so responsive and really kind. Melinda was so knowledgeable and listened to me and my goals for homeownership and executed for me perfectly. Thank you Elmer Team!

Sonia Long Beach | Seller Rating
January 2021

I had the pleasure of working with Melinda Elmer and her team for both a sale and a purchase. She is incredibly knowledgeable of all things real estate and is so accessible that I'm not sure when she really sleeps! There aren't many other people in my life that reply to any inquiry or concerns with such speed. Melinda and her team are professional, detailed, and can anticipate potential issues in your transactions so as to better avoid them. They are kind, approachable people who know how to get the job done.

Tyler, Long Beach | Buyer Rating
December 2020

Melinda is my go to realtor! She's easy to work with, communicates frequently, and knows the real estate world inside and out. She's a pleasure to work with.

D&r | Seller Rating
November 2020

great communication & knowledge with a good team!

Tyler, Long Beach | Seller Rating
November 2020

Melinda did an excellent job with us. This is also our 3rd time buying with her. She's the best realtor one can have.

She's always communicating and willing to be bothered with the endless questions and impatience of hey clients.

Lew Cunnington, Long Bea | Seller Rating
November 2020

Melinda and team were very professional and personable. As with any major contracural event, there will be hiccups, but the team with years of experience weathered the storm without getting excited, just calmly handled each situation and in the end it was a very smooth transaction.

Kathy Mcnair, Long Beach | Seller Rating
November 2020

Very smooth transaction with our probated property. Melinda is very professional and knowledgeable. The house sold in less than 10 days.

R Huntley | Buyer Rating
August 2020

The Elmer Team was a dream to work with and helped us find the perfect house for our family. They walked us through current home market trends, what to expect during the search and buying process, were extremely responsive, honest, professional and courteous. Buying a home is a stressful process and The Elmer Team was patient and supportive the entire way through. I highly recommend!

Clare Hendrick Long Beac | Seller Rating
August 2020

Highly recommend Melinda and her team for buying or selling. She was able to accomplish just what she presented and very timely. Made it a wonderful experience.

Ronald Mccowan | Seller Rating
August 2020

Melinda was to work with. She was knowledgeable, eager to help, seasoned, and personable. Her assistance allowed for a rapid and efficient sale of our house.

David Kelley Iii, Long B | Buyer Rating
July 2020

They say the best advertising is "word of mouth," and we were recommended to Melinda Elmer by a long-term friend who has had very positive past experience with Melinda Elmer and her team.

In my many years buying and selling our homes, I have come across many real estate agents with lots of knowledge and unfortunately lots of skill at pressuring their clients. All buyers find that a turn off.

What I really found distinctive about Melinda was the total lack of pressure. She was full of ideas, knowledge of every part of the city we wanted to look at, constantly checking back and refining our search criteria. And not once in six months (yes, with COVID-19 it really took that long to find the right home) did she or anyone on her team pressure us to make a decision we would later regret. We came close once, and backtracked. I expected that to annoy her, but quite the opposite, she was genuinely glad we did not take something we had second thoughts about, and continued to guide us onto other properties.

With the prohibition of open houses, it became difficult to get in to see homes but "difficult" is not "impossible" and Melinda did work it out for us to view both "virtual tours" as well as in person tours. Although we lost a few bidding wars, Melinda and her team were quick to suggest strategy in the next situation that arose and each time we got better.

Under the circumstances, The Elmer Team did a good job of getting us in to see homes. COVID-19 caused all open houses to be eliminated, thus virtual tours and later by appointment tours became the norm.

Melinda's associate Kerry Castillo was exceptionally easy to talk with and met us many times at the in person individual tours; what we liked best about her was her upfront frankness about the properties. She was willing to note the positive aspects of some homes and not shy about pointing out the less desirable aspects of other homes. That engendered a sense of trust between us.

Although I have said a lot so far, I need to end this note with acknowledgement of The Elmer Team's "after sale philosophy." You might expect your agent to disappear after the deal is done. On the contrary, after the offer was accepted, she was in contact with us through the final steps of securing the loan, setting up inspections, closing escrow, setting up tenting & repairs, and advice on contractors for our pool installation, ADU development and Hydrojetting.

Buying a home is stressful enough; keeping track of all the details is a massive task. Melinda and team kept us on plan and covered all the details. We credit her for our home buying success

Lou K | Seller Rating
July 2020

Melinda knows the market and sold our property in record time.

Ivan A. | Buyer Rating
June 2020

Melinda Elmer helped me and my wife with one sale and the purchase of two different properties and we decided to come back because of how amazing she is at her job. The home buying/selling process is extremely stressful as it is but her patience and caring personality makes the process so easy. With so many agents out there it is extremely difficult to find someone you can trust. I will always recommend Melinda to all family, friends and anyone in need of an agent.

Barbara Newsom | Seller Rating
March 2020

Thanks Melinda for your expertise! The sale of my Anaheim property was smooth and completely fair. I netted exactly what I expected to and Melinda and her team did all the work! Thanks again!

Aaron Folman In Lakewood | Seller Rating
February 2020

Melinda sold our property fast and for the best price. She is very good at handling contingencies and closing times. I would highly recommend her.

Ms. Velez, Long Beach | Seller Rating
December 2019

I was extremely satisfied with the whole sales transaction and would highly recommend using Melinda Elmer and her team.

Andy Wolski, Gardena Ca | Buyer Rating
October 2019

Melinda and Kerry were always there to answer questions and to look at properties whenever they popped up! When we found the perfect house, they jumped on it and did everything possible to get our bid to the top of the list.

Marsha A, Long Beach | Buyer Rating
June 2019

Melinda Elmer was very highly recommend and she did not disappoint. She knew exactly what to do to close all aspects of the purchase quickly and efficiently. It was a pleasure working with her and her team.

Stephen Munshi, Long Bea | Buyer Rating
June 2019

Melinda and team did an excellent job on a difficult transaction. She and her team helped with a 1031 exchange along with two other transactions that were confusing and could have turned out to be more difficult. She was with me throughout the whole process. i would recommend Melinda Elmer and her team to anyone looking for property in the Long Beach area.

Janet Elkins, Long Beach | Seller Rating
June 2019

With my previous experience developing a relationship with Melinda Elmer as a client, it was a no brainer to choose her as my agent.

Melinda Elmer was there every step of the way. Keeping me updated with information regarding the sale. She answered all my questions in language I could understand for a first time seller.

No matter the time I contacted her, she made herself available to help, including evenings and weekends.

She has a great team on her side.

Nik Long Beach | Buyer Rating
June 2019

Melinda was awesome in every aspect and made my first time home buying experience great by guiding me and clarifying any questions or concerns I had through the paperwork process. She was timely in her responses and always on top of the deadlines and the other party to ensure everything goes smoothly. She was personable and thrust worthy which as a first time home buyer made a huge difference. I would definitely recommend Melinda and her team to my family, friends and anyone that is looking for an expert in the field with outstanding customer service!

Geri Fossett | Seller Rating
May 2019

Melinda contacted me years ago .. I tried to sell the house with another company and was unsuccessful .. Melinda contacted me then and stayed in contact over 10 years her due diligence made me loyal to her ... I felt if she was that committed to staying in contact she would be that committed to selling my house and she did an excellent job ..

Jas Hudspeth | Buyer Rating
May 2019

Melinda was super patient and really worked with us to get our first home. We are first time buyers and completely clueless. In addition she continued to help us out even after closing!

William & Holly Sims, Lo | Buyer Rating
May 2019

Melinda Elmer was in our corner from beginning to finish. Can't ask for a better Advocate. Attentive to our needs.

L.m. Poynter | Buyer Rating
April 2019

The agent was important to us. Not the broker. We weren't even sure which broker she was under. Didn't matter. We liked her for her knowledge of local real estate, historic homes and negotiation skills.

Rosemarie Jacot | Seller Rating
April 2019

Melinda made things easy in a difficult situation. She was kind and considerate also communicated very well. I would use Melinda and her team again. Things went smoothly. Great experience overall.

I will recommend Melinda again.

Jev Kratuls & Adelene Fo | Seller Rating
April 2019

Hi Melinda,

Thank you for your help so much. In our situation time was the most precious asset and you have delivered fast sale in the softening market for a very decent price. This was very crucial for us and we are very happy that this all has worked out.

Thank you and good luck with the baby! :)

Jev and Adelene

Debra Bruno, Huntington | Buyer Rating
April 2019

She went above and beyond her call of duty, this was a process and she handled it in a professional manner

Francis Escutin, Signal | Seller Rating
March 2019

Melinda is great!

Doug Koontz, Orange Coun | Buyer Rating
November 2018

Melinda helped us navigate and keep on track to keep within our budget and gave us expert advice and guidance.

We have many friends that are realtors but we would only work with Melinda. She is outstanding!

Abraham, Long Beach, Ca | Seller Rating
October 2018

Melinda and her team were absolutely amazing. They really make it seem like buying and selling is a breeze because so much of the work that they do is behind the scenes. I can't thank them enough for working tirelessly for us. Melinda is professional, courteous, and truly geared towards making her clients beyond satisfied. She strives for perfection and it really shows in her results. I would not hesitate to recommend her to everyone that I know because I am sure that she will take care of them as well as she took care of us. Look no further than Melinda if you need to buy, sell, or both!

Ivan | Buyer Rating
September 2018

I truly felt like they cared about me and my experience.

Nikesha Reed, California | Buyer Rating
July 2018

Melinda Elmer was excellent throughout our entire purchase process. It took about a year from the time that my husband and I first contacted her until the time that we finally purchased our home and Melinda stayed in contact with me weekly. Melinda was very detailed and answered any and all questions that we had early mornings, noon and night! She is very knowledgeable and was very patient with us (I was really picky, lol). I appreciate her and her team so much for making our dream a reality. She's AMAZING!

Ryan Guthrie, Rancho Pal | Buyer Rating
July 2018

Melinda and her team are always fast to respond to any request, pay attention to the details and ensure a smooth transaction from beginning to end.

Kate Long Beach, Ca | Seller Rating
July 2018

Thorough, competent, knowledgeable, experienced and an excellent communicator. I highly recommend!

Dr. Michaelyn Thomas, Lo | Buyer Rating
June 2018

Melinda and her staff are wonderful, and their work speaks for itself. I've been working with Melinda since 2009, and she is the only person I will work with in the Long Beach area. Her knowledge and expertise in the Long Beach community is extremely important to me and has served me very well. Also, I know that I am extremely picky and my mind is all over the place. Melinda is very professional and patient with me, and doesn't make me feel bad (because I know I can Be difficult). Melinda exceeds excellent, and I trust her 100%.

Conde Signal Hill, Ca | Buyer Rating
May 2018

Melinda actually is the one who pointed the place out to me - I had skipped over it during my online viewings!! We were on the phone talking about another place and she said - you really need to look up this townhouse - it was GORGEOUS in the listing - I said - if this place is even HALF as awesome in person, this might just me "my place"!! Well let me tell you - I seriously "fell in love" with it the second I did a walk through. Melinda worked her magic and used every trick in the book she knew of to make sure my big would be the one they accepted. I moved in last week and just can not believe I now live there - it's everything I hoped for and more!! Melinda ROCKS!!

Conde, Signal Hill, Ca | Seller Rating
May 2018

Melinda is just amazing! As I said earlier, due to a regulation change with Fanny/Freddie - trying to sell my place was a VERY difficult prospect. She was sure she could do it so we started the process. To add to the situation, I found and fell in LOVE with a new place rather quickly so the clock was ticking on whether or not we could find the right buyer for my condo in time. Melinda had to talk me off the ledge several times - she is so calm and sure of her skills. I can't believe this all worked out and would HIGHLY recommend her for not only selling BUT for finding your new dream home!! Thank you!

Dr. Michaelyn Thomas, So | Seller Rating
May 2018

Ms. Melinda Elmer is FANTASTIC! She is extremely knowledgeable of the end-to-end process of home buying and selling. I actively recommend her to all of my friends, family, and co-workers, and I 100% trust her to make the best decisions for everyone!

Brandi Patterson | Buyer Rating
March 2018

Great

Kay Larson Long Beach | Buyer Rating
February 2018

Melinda is a very comfortable person to work with, allowing for a stress free experience. She was extremely knowlegeable and always available. She never seemed to mind our spontaneous questions and we always received prompt replays. We were so grateful for her, throughout the whole process.

Cathy Butler | Seller Rating
December 2017

Melinda made my experience with selling my property and purchasing a new home as pleasant as possible. It was a contingency buy involving three properties. Melinda orchestrated the process to ensure each property closed to meet my expectations. Thank you Melina for your courteousness and professionalism.

Darla Lauer, Long Beach, | Buyer Rating
November 2017

Melinda is extremely professional, offered assistance, local information, support, and did what she said she would when she said she would do it.

I am extremely pleased with Melinda's handling of my real estate transaction and highly recommend her and will use her in the future for my real estate needs.

Fadi, San Diego Ca | Seller Rating
October 2017

I have ask Melinda Elmer for assistance in selling one of my property after struggling for one year with another agent. She gracefully accepted and went to work right away. Within short weeks, we received several offers above asking price and were able to close escrow within a month. Melinda was professional, methodical, effective and great communicator. She kept me updated of the process on a daily bases, making EVERYTHING worry free. By far, SHE IS THE BEST AGENT I have EVER worked with and will definitely use her services again and is HIGHLY recommend for anyone in the market to purchase or sale a house/condo.

Thank you Melinda for making this sale so easy. you have set the bar for others to follow and learn from. Also, special thank you for Dawn, Angie and Alicia for the great support as well. Please keep up the great work that you do!!

Gabriel , Long Beach, Ca | Seller Rating
August 2017

Melinda and her team are amazing. This is my 4th transaction using Melinda and I would never use anyone but her and her team. The knowledge Melinda brings to the table and the professionalism of her team is top notch. We will never use another agent EVER, Melinda and her team will be our agent team for life. Thanks again Melinda for everything you have done , we appreciate you very much. Huge shout out to Dawn, Kerry and Angie who do an amazing job as well. Keep up the good work everyone.

N. Zack, Long Beach, Ca | Buyer Rating
July 2017

Melinda is a highly professional, experienced, attentive and helpful broker.

Danila James, Bellflower | Buyer Rating
May 2017

I was having a hard time finding a team that could suit my needs. I went through two other brokers before deciding to work with the Elmer team.

I'm so glad I did! My process was smooth and very enjoyable. My agent took the time to answer all my questions and concerns throughout the whole process.

I look forward to working with this excellent team in the future. I'd highly recommend them to all my friends and family.

Andrew And Lupe From Whi | Buyer Rating
May 2017

Melinda and staff were excellent in accommodating our busy schedules and were always available for questions or to address concerns. She was very patient and knowledgeable about the housing market, purchasing process and made sure our interests were not compromised. I always received straight forward and reliable answers.

I don't know if we will ever need Melinda's help with another house because she already found us our dream home. I would recommend Melinda to anybody without hesitation. Our home buying process was much easier and more fun than anticipated!

Dickson Ntia Jr, Long Be | Buyer Rating
October 2016

Melinda was extremely helpful and enthusiastic about helping me find a property that met my needs!

Rob | Seller Rating
October 2016

Melinda is an excellent agent who put here client's needs first. She delivers on what is promised and is extremely knowledgable about her area. I would highly recommend her and use her again. She sold our house at a very good price in a short period of time.

Ryan Guthrie, San Pedro | Buyer Rating
October 2016

Melinda and her team are reliable and hardworking - whatever needs to be accomplished is handled efficiently and without headaches for the client.

Melinda is friendly and listens well while being professional and guiding the transaction where it needs to go as quickly as possible.

I look forward to buying and selling more with Melinda.

Colleen Luckey, Long Bea | Buyer Rating
October 2016

Melinda Elmer and her team found us our dream home. I initially chose this team because they seemed locally knowledgeable and their site was presentable and easy to navigate. Melinda's attention to our specific needs was excellent. She worked hard for us and paid close attention to our requirements. Everyone we spoke with on the team was both professional and friendly. It was overall a very positive experience.

Diane-long Beach, Ca | Seller Rating
October 2016

I searched for reviews when looking for a realtor in the Bixby Knolls area and chose Melinda Elmer based on her of experience and excellent reviews. They're all true-she is very organized and detail oriented, has great communication. Melinda got right to work listing my condo and we had multiple offers in a week. The whole process went smoothly and we closed 5 weeks later. I'd definitely recommend Melinda and her team.

Carolyn Collins | Buyer Rating
June 2016

Communication, Knowledge, Experience, Trust and Timing are essential in a Real Estate transaction. Melinda Elmer, Kerry Castillo and Dawn Brooks, excel at all of these.

Melinda listened to what I wanted and didn't try to "sell me" a house.

She made sure that I would be happy with my purchase for life.

She and her team responded with urgency to every single phone call/email/text throughout the whole transaction.

I appreciated Melinda and Kerry's no pressure approach, but don't let that fool you, they know their stuff and when it is time to move, it is all business.

They work very well as a team. They have it down to a science like a well oiled machine. Everything went smooth as silk.

Vernon Adams Norwalk, Ca | Buyer Rating
June 2016

Melinda and her team were all very professional and super patient with me.

Gabriel, Signal Hill, Ca | Seller Rating
May 2016

What can I say about Melinda except she is awesome. I am not the easiest person to deal with all the time as I have constant questions and I am not a patient person at all. Melinda is always patient with me , listens to me and never gets frustrated. She recently was in another country and handled everything in regards to the sale of my house even when she was 4k miles away. AWESOME !

Karen Hudson. Long Beach | Seller Rating
March 2016

I would and have recommended her

Jill Stupin, Lakewood | Seller Rating
March 2016

Melinda and her team did a great job with the listing of my home. It was priced and marketed in a way that resulted in multiple offers within the first few days of the listing and sold for well over the asking price. She was very efficient and always available for any questions or concerns I had and I would recommend her to anyone listing or buying a home.

Stephen M, Long Beach, C | Buyer Rating
March 2016

Melinda and her team are awesome! They were very knowledgeable about the area. We had an initial meeting where she really got to know my needs. Because of that she was able to narrow down my selection of homes. It made for a quick decision when she was showing me exactly what matched up to my needs.

Eric Kenney, Lomg Beach, | Seller Rating
February 2016

Melinda was spectacular! Attended to all my queries and concerns. I never felt left behind in the process. Everything was done digitally so the whole process was easy and convenient. She is very professional with an amazing staff supporting her, including Kerry, Angie, and Dawn. I'd definitely recommend Melinda to anyone looking to sell or buy.

Paul Treanor, Whittier C | Buyer Rating
February 2016

My realtor in Dallas recommended Melinda Elmer and made the introduction. Melinda was consistently very responsive and helpful, guiding us through the home buying market and areas in LA. There are a number of differences in the home buying process between TX and CA - Melinda made everything clear and comfortable.

Danielle Osterlind, Long | Buyer Rating
January 2016

I know Melinda is honest and has my best interests in mind. I trust her to help me make the best decisions for my family. Melinda and her team were always patient, open and friendly. I enjoyed working with them!

Chris Donovan | Seller Rating
January 2016

Melinda and Team Elmer were excellent.

The listing responses were very fast and the sale went through without any major hang ups. Melinda was always responsive to any questions that I had day or night... weekend or Holidays. Everyone on Melinda's team was always fully informed ,handled everything easily and in good humor.

I have another property in So Cal that I will be putting in Melinda's competent hands in the near future.

William Ceely | Seller Rating
January 2016

I used Melinda Elmer both when purchasing and selling this property. Both times, she worked quickly and delivered results. Melinda helped me get the desired sale price of the property that I was looking for. She guided me through every step of the process and has an excellent reputation in the Long Beach, CA area.

John, Tustin, Ca | Buyer Rating
January 2016

Thanks Melinda! Happy to have found our new home!

Aaron & Patricia Folman, | Buyer Rating
December 2015

Melinda has been outstanding in her assistance, and we would not consider working with any other agent based upon our prior experience with her. She is the best. Melinda is very knowledgeable in regards to area, purchase/selling /contract issues, negotiations, and anything pertaining to selling and buying a home. We are very happy to have found her. Melinda is what every seller/buyer is looking for in an agent , but rarely is able to find.

Maeve O'reilly, Long Bea | Seller Rating
November 2015

Melinda was reliable, helpful and great to work with. She made the process of selling our condo as pleasant as possible.

* Some customers who provided a testimonial may have received a Starbucks gift card from their CENTURY 21 Sales Professional as a thank you for completing the customer satisfaction survey.

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