If you’re buying or selling a home, chances are you may need to hire a moving company. Since many people conduct major moves only once or twice in their lifetimes, you may have no idea where to start.
Be aware some moving companies dodge the Better Business Bureau by working under aliases.
Below are some tips for finding a great moving company to not only ease the process but also avoid any potential conflicts.
- Ask for references from friends, family and/or social media contacts. You can also find lists from industry groups including the American Moving and Storage Association.
- Seek professional references. Contact two or three customers who have worked with the companies in the past three months, asking probing questions about quality of services, reliability, prices, etc.
- Check for past issues. Be aware some moving companies dodge the Better Business Bureau by working under aliases, so check for DBAs (other names under which they’ve conducted business). The firm you choose should have a local address, insurance and state and federal licensing. Conduct an online search for complaints and/or call the Federal Motor Carrier Safety Administration hotline at 888.368.7238.
- Pay afterward. Use a credit card, and don’t pay until the contracted work is fulfilled.