When we asked Relentless Award winning agent Cindy Garrett what has changed for her due to the impact of COVID-19, her answer is simple…“Everything.” We checked in with Cindy to understand how her she strives every day to be prepared for anything in her business and personal life. 

Are you doing anything differently to push forward with your day-to-day work in helping your clients during this time? How would you describe your new “normal”?

I very much view our current situation as temporary, there is nothing about this situation that is normal! I regularly reached out to my clients either by text, phone, notes or/and email to check in on their well-being. In addition, a new skill I’ve been working on during this time is live video for more of a personal connection with my clients.

What new concerns are you hearing from your clients right now? How are you helping address them?

There are fears that this current environment will hurt their home values. In addition there is an uncertainty around when everything will open back up. To give the right support, I work hard to give my clients factual information to ease their minds.

Are there ways that you or your team members are helping your community get through this crisis?

Just being supportive and encouraging…and keep our local restaurants in business!

What’s your top tip for being relentless during this time?

Get up every day like you are planning for a full day of work, even if you don’t have anything planned.  Do something for yourself, do something for someone else, and do at least one productive thing for your career.

BONUS: What is the first thing you’re going to do once the local shelter in place orders have been lifted?

Go have lunch/drinks with my teammates!

The Relentless Agent Awards celebrate all of the ways that C21 Agents deliver extraordinary experiences to their clients and make the home buying or selling process a memorable one. Are you a client who recently has an amazing experience with a CENTURY 21 Agent? We want to know! Click here to submit a nomination for a deserving Agent today.