Susan Pruden of CENTURY 21 New Millennium

Susan Pruden is clearly a seasoned agent. She handled the entire transaction in the most professional and engaged manner. Apart from the expected pricing and contract negotiation, the subject sale involved facilitating utility connections, post-inspection remediation work, judgment/lien resolution, all of which Susan assisted with willingly and without complaint of any nature. Susan was a pleasure to work with, and I will not hesitate to refer her to friends and colleagues seeking a knowledgeable, trustworthy and professional Realtor.

The best decision we made was bringing Susan Pruden on board to represent us as the buyers. She has an excellent reputation which she proved every step of the way. Susan did a great job of communicating where we were in the process and when and how to take next steps.

We chose Susan Pruden to be our realtor because of her outstanding reputation and experience helping buyers and sellers in the Cheverly housing market. Susan was working with potential buyers as we were preparing to put our house up for sale. One of them looked at the house and made an offer before we even put it on the market! My wife and I both work in Virginia, and it was an incredible relief not having to deal with showings, open houses, etc. Susan was professional, responsive, and patient throughout the entire process. We communicated regularly via email, text, phone, and in person and Susan always responded quickly when we had questions. In the beginning, we were nervous that it would be difficult to sell a house during the COVID-19 pandemic. However, Susan's knowledge and guidance every step of the way made the negotiations, inspection, and closing as smooth as possible. If you are buying or selling a house in Cheverly, I highly recommend Susan Pruden!

Susan Pruden provided me a marketing plan about ten years ago, and at that time I did not move forward with selling. Once I was ready to sell, I knew I wanted to work with Susan based on that earlier presentation.

Susan was amazing to work with! She is very professional and so organized. We were constantly impressed with her response time and she helped our first time home-buying experience go very smoothly, despite the uncertainty that we encountered towards the end of closing due to COVID-19. She made this very stressful, but exciting, process stress free for us. She listens, provides excellent feedback and recommendations, advocates for you, helps you to meet your deadlines, and her knowledge and experience is very impressive. If you're looking for an amazing, hardworking, dedicated realtor, we recommend Susan Pruden. We are extremely grateful for all of the work and time Susan put in. From showing us a house at night after already meeting with her in the morning to answering our burning questions at any time during the morning, day, or night, Susan was always there for us. Thank you, Susan, for helping us to buy our first home!

While I hadn't actually worked with Susan before, I have known her for a few years and discussed real estate with her. Friends who did hire her were very happy with the outcomes. So she was top of the list of the several brokers I considered. And I could not have chosen a better agent. She is there for a client, with answers to any and all questions. She has an impressive plan of action and offered great marketing. Beautiful brochure with excellent photos she took herself (my friends were impressed with how great the house looked in the listing). She is totally on the ball and always available to deal with any concerns and communication--a trustworthy, reliable guide through the complexities of selling a home. She was ready with suggestions and referrals for dealing with any issue that came up, and made a very trying process so much easier. She is also a delight to work with -- warm but no nonsense, and practical about the realities--informed by her many years of experience as a realtor in the area. She inspires complete confidence from beginning to end (and even before the sale--her house sellers' seminar, which I attended, was very helpful). She goes the last mile for a client and I'd recommend her always and certainly would hire her again. Five stars!