Susan Pruden of CENTURY 21 New Millennium

Susan did a great job.

Susan is terrific. She knows the area and the market and guided us through the process like a boss.

Susan's experience in and knowledge of our local market was very important, as was her website and online informational resources. She got back to us right away after our initial contact. She always answered questions thoroughly and honestly. She never encouraged us to do anything unethical. She respected our goals and helped us price the house to sell quickly (it did); no attempt to increase her commission by pricing too high. She initially said her goal was to get an offer in ten days and we got an offer after nine days. She gave us good advice about staging and took great pictures. Always responsive. Calm.

Susan Pruden has a reputation as a smart, straightforward agent who gets results for her clients. She did not disappoint! She offered sound suggestions for improving the property, kept us informed of every development during the sale, and offered a wealth of experience and knowledge of the local market to inform our decisions. She is professional, honest and a pleasure to work with.

We were just beginning to think about moving, but as our house is fairly unique in a cooperative that not all agents are familiar with, getting a buyer seemed like a long shot. When our neighbors listed their home (very similar or ours) with Susan, they had high confidence in her. We decided that if they could do it, we would try. Within days, in December, Susan found a buyer who offered their asking price, and the sale went smoothly. We were sold on Susan, and excited to work with her. Susan was right on top of all the above aspects of our sale, and kept us informed and reassured through the whole process. Susan demonstrated the ability to get results while staying on friendly and open terms with all parties involved. Her availability and affability brought out the best in everyone. Susan referred to her broker at points along the way, and other agents on her team. We had the impression that her outstanding service to us was backed up by a strong company. At our first meeting with Susan, we knew that it would be fun to work with her. Then, thanks to her expertise, she guided us to our strongest offer, and the sale went smoothly. She made our conversations with our buyers clear, friendly, and professional. The same was true for our contact with the housing coop staff, and our appraiser, and our settlement attorney's staff. Even after closing, she stayed in touch, reassuring us that out wire transfer had been made for the purchase of our new home, and that she had contact with our escrow officer for that transaction. We're still having fun!

Susan Pruden is an excellant real estate agent. Her marketing via the Internet was very impressive. I'm sure that's was a big factor in the quick sale of our home--for more than the asking price. I couldn't recommend her highly enough.