Coleen Hetzner of CENTURY 21 Signature Realty

Very professional! Willing to work hard for the sale; didn't sit back to let others sell the house and split the commission. Remained in communication with us, even when nothing was happening. Very friendly. Coleen worked strategically to gain the sale. She insisted on perfection. She redid the photos of the house at least twice. She removed the house from the market and replaced it with a new tact. She found the buyer and brokered the deal after bringing them to the house three or four times. She was a one-woman show (with the assistance of her able staff).

Coleen Hetzner was knowledgeable and professional, we were from downstate, and did not know the area that well. Coleen listened to our concerns and wish list. She was able to pinpoint several good locations, we made an offer on our favorite, and we couldn't be happier. She treated us with respect and was a great listener. Really enjoyed working with her, well done Coleen. We would highly recommend her to anyone searching for just the right house!

"We really enjoyed working with Coleen! Can't say enough positive things about the experience; whenever I had concerns about something or questions as to a step of the process, Coleen was readily available to answer and very patient in explaining things. She helped make everything go smoothly and was honest about situations that might cause hiccups, but fortunately everything came together well. Hopefully this will be the home we live in for almost all of our lives, but if we do need to look for another one, my first call will be to Coleen. As first time home buyers, Coleen took time to explain what each of the steps of the purchasing process was and how to best go about them. She had some names for local home inspectors and suggested contact people at various agencies regarding the whole process. This helped us feel like she really cared about us personally and had our best interest at heart; she used her knowledge and expertise to help us maneuver from renting an apartment to owning our first home. Coleen is very accessible and more than once met us on short notice so we could look at another aspect of the house." Coleen, Nick and I can't say how thankful we are for all that you did to help us buy the house and property on Townline. You helped make something that I always imagined being a huge headache become a manageable, step-by-step process we could easily go through. We hope to spend the majority of our lives here and build our dreams in this house, but if that plan changes, I'll be sure to keep your number handy! Again, thanks so much and hope to see you around.

She was very professional and very helpful.

I am a retired Real Estate Agent - my expectations of service were high. Until I met and dealt with Coleen Hetzner, I had never worked with an agent that literally gave "full service" as I had done. I had dealt with several Realtors on different properties I sold since my retirement and I was skeptical on what "this" Realtor's performance would be. I still smile thinking about the first time we met. Coleen Hetzner gave us a thorough market analysis on the home - from the time she pulled out comparable solds to the end of our meeting when she pulled out an "Estimate Seller Net Out". During the sale of our home, Coleen Hetzner and her staff were in constant contact. We had a quick sale. I literally can't think of one thing that would improve Coleen's service. Using any Realtor other than Coleen Hetzner on the sale or purchase of a home would short change you on knowing exactly what a "Full Service Realtor" means.

Coleen Hetzner is the only realtor I would trust to sell my home and to help me find the perfect new home in the perfect location. She is honestly the hardest working, friendly, tenacious, honest person I would want helping me. She prepared me for the sale of my home beyond my expectations. She would go out of her way to fit showings into my schedule, and be totally up front and honest about every one. Coleen is very knowledgeable and takes her job very serious, spending countless hours working out every final detail. It was an absolute pleasure working with her and I have and will continue to recommend her to anybody buying or selling their home!! In my opinion, she is the best! Thank you Coleen for everything! You are very much appreciated. Coleen always presented herself as very professional and knowledgeable. I trusted her completely. I was beyond pleased with the short time and final amount of sale. All the staff at Century 21 was very kind and would go out of their way to be helpful. Coleen Hetzner goes above and beyond to make sure you understand and feel comfortable about every detail. She is very trustworthy and knowledgeable about every step, from the first walk through to pounding in the sold sign!