Coleen Hetzner of CENTURY 21 Signature Realty

All of these describe Coleen very well. As a first time buyer I had many questions and concerns and she was able to answer any question I had and make the process very easy going. Always kept me in the loop and tried her hardest to keep the third party reps on time.

I ask a girl I worked with, who she used for her realtor, she immediately responded with Colleen's name...when I ask, "did you like her?"....she replied "LOVED her!" After knowing Colleen, we feel the same way! Knowledgeable, ambitious and personable, are just a few words that come to mind when describing Colleen at work! I will recommend Colleen to friends, family, and coworkers! Colleen is exactly who I would choose, if I need a realtor again!

Very professional! Willing to work hard for the sale; didn't sit back to let others sell the house and split the commission. Remained in communication with us, even when nothing was happening. Very friendly. Coleen worked strategically to gain the sale. She insisted on perfection. She redid the photos of the house at least twice. She removed the house from the market and replaced it with a new tact. She found the buyer and brokered the deal after bringing them to the house three or four times. She was a one-woman show (with the assistance of her able staff).

Coleen Hetzner was knowledgeable and professional, we were from downstate, and did not know the area that well. Coleen listened to our concerns and wish list. She was able to pinpoint several good locations, we made an offer on our favorite, and we couldn't be happier. She treated us with respect and was a great listener. Really enjoyed working with her, well done Coleen. We would highly recommend her to anyone searching for just the right house!

"We really enjoyed working with Coleen! Can't say enough positive things about the experience; whenever I had concerns about something or questions as to a step of the process, Coleen was readily available to answer and very patient in explaining things. She helped make everything go smoothly and was honest about situations that might cause hiccups, but fortunately everything came together well. Hopefully this will be the home we live in for almost all of our lives, but if we do need to look for another one, my first call will be to Coleen. As first time home buyers, Coleen took time to explain what each of the steps of the purchasing process was and how to best go about them. She had some names for local home inspectors and suggested contact people at various agencies regarding the whole process. This helped us feel like she really cared about us personally and had our best interest at heart; she used her knowledge and expertise to help us maneuver from renting an apartment to owning our first home. Coleen is very accessible and more than once met us on short notice so we could look at another aspect of the house." Coleen, Nick and I can't say how thankful we are for all that you did to help us buy the house and property on Townline. You helped make something that I always imagined being a huge headache become a manageable, step-by-step process we could easily go through. We hope to spend the majority of our lives here and build our dreams in this house, but if that plan changes, I'll be sure to keep your number handy! Again, thanks so much and hope to see you around.

She was very professional and very helpful.