Tom & Buffy Black, Laguna Woods, CA
Susan Walters is an exceptional real estate agent!! When we talked with another agent who used to serve this area, Susan was THE realtor he recommended to help us. She stayed on top of all details throughout the buying process, and we were particularly impressed by her consistent timely communications with us as out-of-state buyers. Whenever we needed her, she was there! She was our local representative in every way, coordinating not only with the inspector, sellers' agent and title company, but she also coordinated with our daughter, who lives an hour away and was involved in helping us find the property. She was available whenever we or our daughter had questions or needed information. She did a video-chat walk thru a couple times for us at our request and was very helpful in communicating with the sellers' agent, which in our case really helped keep the purchase on track. Susan has a great personality and is very likeable and kind, which is important when negotiating with other folks. We think she is awesome, and if you choose to use her as your real agent, you'll not be disappointed!! Can't recommend her strongly enough!!
