Cherish Thigpen, Columbus, GA
After my first telephone conversation with Roy, pertaining to a previous listing, I observed that he was very patient, prompt and he was able to address each of my concerns during that call. After I disconnected I reflected on the ease of our initial call. I had not had that experience with either of the several agents I had used previously. After following up with Roy on several occasions, I began to notice I had become more educated in the home buying process which made me more confident. Each time I contacted Roy for information on different properties I found he was always readily available to meet my needs. He was very timely with providing the updated information on listings and he always took time to ensure that I understood the details of things. Once I found a listing that I was seriously interested in I had already determined that it would be Roy Souvenir to assist me through the process. I was convinced. Roy is a true asset to Century 21 and I will definitely be referring him to anyone I know who is interested in purchasing or even selling a home to ensure they receive the level of service that I have....
