Daniel Nance Southeast NC
We originally contacted Amy about a listing through Century 21 but, we were outbid on the house which put us back searching the market again. Mrs. Amy was very helpful and offered us help in finding something else in our price range but, still something we wanted and we would like. We contacted her about a HUD owned home in the area that Century 21 was ring and set up an appointment. After viewing the house we liked it but, were unsure on it. So Mrs. Amy showed us plenty more options in the area and within our budget. After talking it over we decided to call Mrs. Amy back because any other listing agent we had called/dealt with (Coldwell Banker, ReMax, etc) didn't seem helpful, outgoing, or even happy to talk/deal with us. Mrs. Amy was very knowledgeable about everything being we were first time homebuyers. She always responded quickly to texts or if she was on the phone, she responded shortly thereafter. I would highly recommend using Century 21 again just because of Amy Smith.
Mrs. Amy was very knowledgeable of our area and find us multiple homes that were in good areas we liked and in our budget. Also, she found plenty of homes that were around the size we wanted room and square footage wise. When it came to negotiating the price of the house she was a tremendous help being as we were eager first time home buyers and also we put in a few offers before HUD accepted it and never once did she seem aggravated/bothered by us with all of our phone calls, texts, emails. When it came time to close on the house she was very prompt, helpful in what we needed to bring, and even wished us the best of luck with our life. She is definitely a great agent that I'd do business with again.
The following traits above don't do justice in describing Mrs. Amy. She was always helpful, kind, prompt, understanding of our busy schedules and also very knowledgeable as we journeyed thru our home buying process.
Mrs. Amy was always helpful and flexible in her schedule throughout the entire purchase of our home. I would definitely use Mrs. Amy again in purchasing a home, shop, or property due to her customer service skills/interactions.
