Matt Bickert, Manassas
My wife and I were in the process with another agent and loan officer but it wasn't working out and we found ourselves doing a lot of the leg work. That was when I got in touch with Fred Marcellus and he pointed me in the right direction with a great loan officer.
Everything went so smooth working with Fred. He really did a great job in listening to what we wanted in our first home. He walked us through the process so well that at closing my wife and I did not have any worries at all. We both felt that he was really looking out for us throughout the process.
Fred was very on top of things if something came up. He was great at replying back to emails or phone calls to answer any questions we might have.
The team at Guaranteed rates really took the time to talk us through everything. Just like Fred that were really on top of everything going through the process which made it a very smooth process buying our first home.
I could not say enough on how Fred and the people at Guaranteed rates really went over the top to get us our dream home.