Caryn Umetsu, Mililani, HI
Donna knows her properties, has great PR skills, and is always empathetic toward the clientele that she works with. She is always working with the client or clients in mind. When I first met Donna she was convinced that despite how little I had as a down payment or how little I could afford there was something for myself and my three sons. It took us half a year but she made looking at the different properties a fun experience. We laughed a great deal and in the end, she did find me a beautiful, safe home for my three sons and I.
So, I never hesitated when I was selling this wonderful home that she would find me a new owner that was deserving of it. The first day that she put my house on sale, she found me the perfect client. He needed help, it was a time of crisis for him, and just as I was in the situation years ago, I knew that he was the one and that Donna was right in selecting him for me. I wanted to pay it forward.
Donna loves her job, people everywhere just love her, she is always so enthusiastic, appreciative, empathetic, and genuine. I love her to death! She is not a salesperson who does things in her own best interest. She is with the motto of somewhere, there is a perfect house for each and every one.
Donna did everything that I expected of her. She said, "I will sell it for you as soon as possible. I know of your financial situation and I will do it as quickly as I can without you suffering from much financial loss." She did it in just one day. The day she put my house up on the market, people called and put in bids. Donna is amazing.
Century 21 Homefinders is one of the best real estate companies that I have been fortunate to work with.
Overall, I can't express my gratitude that I met her when she was doing a showing of one of the properties that I was looking at six years ago. I always remember when I first met her, she had that beautiful smile, and the kindness from her heart was so transparent, no wonder my mom who always was a great judge of people knew she would be the best real estate agent for me.
Your company is lucky to have someone as knowledgeable, trustworthy, and approachable as Donna. I have met many salespeople in my time and I have been fortunate to have crossed paths with this individual. My mother who had cancer at the time when I met Donna chose her for me. She told me that Donna was the one and that she could be trusted, sure enough my mother was correct. My mother passed shortly after the down payment was made and the townhome was to be mine. So, the house had intrinsic value to me and Donna knew that. She was always kind and understanding of my situation and through the years I have consulted with her time and again. She has always been upfront and honest with me.
