Fay Wu of CENTURY 21 Northstar

During the nearly one year purchase process in Portland,Ms Wu Fei provided us with extremely professional and warm services. We live now in Irvine CA and don't speak English. It's very difficult for us to buy a house that we really want. With Ms.Wu Fei's earnest work and enthusiastic help,we finally realized this wish before this Thanksgiving. We sincerely thank Ms.Wu Fei and the Century 21 Northstar.

I'm a first-home buyer and new to Portland. Fay is very nice to introduce different districts of Portland to my family. She explained the documents carefully to me and reminded me of all the information needed. She prepared different kinds of houses to show for the first time. She understands my needs and is professional to handle all kinds of issues. I would definitely recommend Fay to my friends and hope to work with Fay another time.

Finding a good broken can be challenging. I found Fay Wu on social media and was impressed with her previous deals and the quality of the houses she advertises. She did an outstanding job finding me just the right area for my rental property. Fay went above and beyond in every aspect of purchasing this home. She walked me through every step of the process and gave me great help getting every detail sorted out. She did a great job with the inspection and fighting for a price reduction. She is a fierce negotiator. She has great attention to detail and made the whole process very smooth. She also managed to use some tactics to get me a great deal on the house itself. Overall experience was outstanding. I have purchased homes in the past in California and found Fay to be the best. She goes above and beyond from the beginning to past closing, and is still a friend today. I recommend her to all my friends.

This was my first time buying property in the Portland Area. Fay was really helpful in explaining the different areas and which ones fits my need. She always respond in a timely manner and offers great advice. She is also very responsive to my concerns either about the property or the sales process. She was also very proactively in helping me find contractors that could help me fix any issues with the property. I would recommend her to my friends and family.

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We had an outstanding experience working with Fay as both our buyer and seller agent. Buying: Fay does an excellent job breaking down the buying process, helping with every step, and going well beyond what I have experienced with other agents. She was very thorough in her explanations and answered every question we had. She ended up finding us a beautiful home, and guided us to win with our offer against 8 competitors. She was there for every step of the process and made it seamless and easy as we could have hoped for. She never pressured us, and always provides honest and helpful feedback. I especially appreciated her explaining everything in the contract and her strategy to get us our dream home for a great price! I highly recommend Fay as an agent and will use her again for my next transaction! Selling: Fay did a wonderful job staging our home, hiring a great photographer, and holding open houses. Most agents don't provide free staging or hold the open house themselves. Fay really stood out to make sure our home looked beautiful online and in person. She made sure it went for top dollar, well above what I expected it to sell at. Not only did Fay get us a strong first offer, but also a very strong backup offer that she negotiated to have favorable terms. When our first offer backed out, Fay had our backup offer signed within 30 minutes. The backup offer closed quickly and smoothly. Fay was very on top of the timeline, walking us through each step and working behind the scenes so our responsibility was quite minimal and effortless. She was very attentive and responsive whenever we had any questions come up. I will absolutely use Fay again for my next home sale and recommend her to all my friends. Overall: I Would highly recommend Fay to anyone given how little stress we felt, as well as how satisfied we were with the end result! Fay is 100% Portlands best agent!