Kelly Normand of CENTURY 21 New Millennium

Kelly Normand went above and beyond what we expected, and is continuing to do so during this period while the seller is renting back from us.

We have bought and sold properties with Kelly Normand on 5 occasions, there is no better realtor in the market.

Kelly Normand was wonderful and very professional. She presented excellent ideas for staging and presentation.

My wife and I just completed our 4th transaction through Kelly. We've been working with her since 2010. For this transaction, we bought a home and then needed to move across state lines. One added bonus when working with Kelly is that she not only knows smart people to assist you securely with your end-to-end transaction, but they are also very good communicators. If Kelly didn't know the answer to something, she knows 3 people who know it and are exceptional at what they do. Kelly supported us not only on the selling side of the transaction but also (when asked) gave us some key guidance and wisdom on the selling end.  Kelly always supports our decisions and helps put them in a new light so that we understand what may not be seen. I am generally one to think I am smarter than most around me, and clearly, I don't know real estate better than Kelly. At no point did she ever make me feel inferior. In fact, she always found a way to partner with my personality. That partnership made us a wonderful tandem and made my life (wife's too) much easier as we were trying to move across state lines. Kelly goes above and beyond even helping us locate very reliable movers. For pictures of the home, she brought a very niche photographer who assisted in even making a video of our home. This was not your usual video that's seen across 3D pics; it had music, etc. The one thing with Kelly that goes unmatched across other agents in the industry is that you will not find one who knows the books or the many misconceptions about markets and transactions. Because she is so equipped with the knowledge, I've seen her patiently educate and assist other agents in their craft who don't even work for her. She knew our rentback contract (and the technicalities surrounding the situation) in a level of detail that saved us an absorbent amount of money compared to what most agents would have done. Last, we could not use Kelly in the state where we purchased our new home. Although our new agent (from another company) was easy to work with, there were several aspects when we missed having Kelly manage our transaction. Kelly was even available as a sounding board so that we could strategize on the selling end of this transaction. If your family ever needs to buy or sell a home, look no further than hiring Kelly as your agent.  My family has grown to love Kelly and her personality. She has a winning and positive mentality and can deal with so many personalities yet is equipped with deep professional knowledge in her field.

Kelly Normand is awesome to work with, and she is like an extension of my family. I have worked with Kelly on at least four previous real estate transactions, and they have all been excellent. I trust Kelly's judgment and value her opinion when it comes to real estate transactions.

Prior knowledge of Kelly. She did an outstanding job with other family members. Kelly was excellent in all the above, especially patience even with the current market.