Kristin Burns of CENTURY 21 Redwood Realty

Kristin was AMAZING! She showed up at our house with a book explaining the market in our neighborhood with our home's info already plugged in. She explained what to expect and gave us "homework" so she could better represent our home. She was so detail oriented and kept us completely informed. She responded to every text and phone call immediately. Her kindness and confidence were so appreciated. She had us hold on until we got what we were asking and didn't settle for the lower bids that came in first. She's truly a pro!!!! The brochures she printed for our home were GORGEOUS! My daughter and I looked through the pages and were blown away! We joked that we wanted to buy the house in the pictures!!! From her suggestions of colors to paint our walls and the stager's furniture and art choices, our house looked catalog worthy!!! Kristin gave us a checklist to use throughout the whole process so we always knew what came next. Her signage and print work can only be described as classy. Then during our closing she was bummed we didn't have her favorite attorney from her title company - which is mind boggling because the lawyer we were assigned was blown away with Kristin's work. I couldn't help but wonder why THIS guy wasn't her favorite since he thought she was the cat's meow. He couldn't believe what she got for our home during the current market. He couldn't believe she got the people we were buying from to cover our closing costs given the market. He was blown away we were moving into our new home with $12,000 in equity from the start. I knew Kristin was good, but this guy who understood the markets better than I ever could was blown away by what she did for us. She's the BEST!!! There aren't enough superlatives to describe our experience with Kristin. From selling our home to buying our new home, she was the consummate professional. And as if she hadn't already bent over backwards to help us sell our last house and buy this current one, we walked into our new home with her and she had a really beautiful basket filled with super thoughtful house-warming gifts. I will suggest her to everyone I know looking to buy or sell their homes! You can't beat Kristin's warmness, work ethic or results!!!! She is truly THE BEST!!!! They always had what we needed when we needed it. They were friendly and welcoming. Great group of people!!! You can't do better than Kristin!!!

I chose Kristin primarily because of her frank, no-nonsense, direct, honest approach to the activity at hand. She was CLEARLY an expert; experienced, intelligent, professional, direct, and had a plan and track record. She has/had a process to sell my home. She knew her business and clearly studied and took very seriously one of the most important transactions of our lives. I had complete confidence that, with her, we'd get the very best deal on our house. I chose her over another agent with a lower commission, because I was confident she was THAT good. Her service/input/advice on what needed/didn't need to be done to/with the property to prepare to list it, the process of handing home viewing by prospects, decisions on interim offers, and the review and decision of what offer to select was simply exceptional. She KNOWS her business and I was absolutely confident that we should do everything she suggested, just as she suggested. Christine Gable was the only other staff with which I worked and she was simply exceptional as well. VERY organized and efficient. Those two seem to make and outstanding team. VERY pleased with them both...

Kristin Burns sold my parent's home and helped me buy the home I just sold 11 years ago. My parents home sold in 13 days and she helped me navigate through 5 offers to make a successful offer on a foreclosure at the bottom of the housing market in 2008. So when it was time to sell that home, Kristin was my first and only call. I moved to New York City before my home went on the market, so Kristin and her team stepped in to help with many things small and large since I was not local (i.e. re-installing blinds that were broken by housecleaners, letting in contractors for various inspections/repairs, etc...). I had peace of mind based on my established relationship with Kristin. Once on the market, my home got over 30 showings, 8 offers and was under contract in 4 days. She helped me navigate the home inspection process and subsequent repairs and closed in 30 days. Throughout the process, Kristin was always available, patient and helpful. If you're looking for a trustworthy, knowledgeable agent who gets great results, Kristin Burns is who you want.

When it came time to sell our father's home due to his age and health, we knew it was going to be an undertaking. Our father had been receiving flyers with Kristin Burns information on them for some time, and she was located in the same neighborhood as dad. We reached out to her and immediately were impressed with her professionalism, knowledge and how down to earth and genuine she was. As we were located on the west coast, Kristin was able to coordinate other services for us such as inspections, painters and remodel contractors and a chimney service. She made the entire process so easy and it was a huge relief to our family to have someone of her talent and character on our side to help with this process. We are just so thrilled to have worked Kristin and would heartily recommend her to anyone. She is a true professional and made us feel confident every step of the way.

I was very happy with the job that Kristin did. I depended on her advice throughout the sale of my home.

Kristin was the most prepared, knowledgeable, professional agent we could ask for. She came highly recommended by a trusted friend and she exceeded our wildest expectations. She communicates effectively and in a timely manner; she provides useful insights for preparing a home for the market; she knows her business better than the competition. While other properties languished on the market due to improper pricing or poor marketing, ours sold in days.... twice! When our first buyer struggled with financing, Kristin was a passionate advocate for our cause while also showing compassion and grace to the struggling buyer. Her superior approach, detailed plan, and expansive market knowledge combined with class and integrity make her, in our view, tops in her field.