Kyle Golden of CENTURY 21 Thomson & Co

Kyle has a great energy about him. He was not a pushy sales person. We spoke, he listened to my requests and found a way to make it work. The photos of my home were exceptional and absolutely brought in the customer. Everything happened so quickly and went beyond my expectations from start to finish. His personality absolutely is perfect for his profession. He also helped me in finding contractors, inspections, estate sale professional, cleaning company, making sure everything was correct and working correctly for inspection, arranged buyers for a few walk throughs. I had a short amount of time to pack up and his help and knowledge was extremely helpful in making the sale happen. My dealings with anyone other than Kyle is N/A which speaks volumes about Kyle, he was available 24/7. I recommend that Kyle assist in training new hires by spending some time with Kyle to understanding his style of presentation. I also think in this market having sales agents work together, open houses, advertising, getting the word out, helping the client in making things go as smoothly as possible. Such as staging the home, touch up painting, moving companies, packing, inspections the client is stressed and every ounce of assistance would be appreciated and remembered. The entire process went quickly and beyond my expectations. Make each client feel like your only client. Be as accommodating as possible. Let the client remember you for going above and beyond. It is not just about buying or selling, it's customer service and making the process as seamless as possible without being pushy. Completely understand your client beyond the buy or sell...who are they,...personalization.

Buying and purchasing with Kyle as my agent was a great experience! This was my 3rd transaction with him.

Purchasing and selling at the same time is tough but Kyle's knowledge of the area, positive attitude and willingness to go above and beyond made the difference. My home was sold, we had multiple offers and at the same time we purchase another home. Extremely happy with the outcome in both transactions! Kyle cares for his clients and I felt that way at all times during the selling and purchasing of the houses.

Kyle was nothing but helpful throughout our first home buying process. He was always available, but never pushy with us. Kyle went to great lengths for us when we ran into trouble with our mortgage company and did everything he could to ensure the process went smoothly. We would recommend Kyle and Century 21 to anyone.

Kyle was very understanding of my needs. His attention to detail and understanding of the market save me money on the purchase of my house. I will use him again in the future.