Paula Scarbrough of CENTURY 21 Legacy

Very knowledgeable and easy to work with.

I always invite three agents to review our sales proposals and compete for my business. Our decision to go with Paula Scarbrough was based on her professional attitude, how she responded to our requests, her attention to detail and her ability to listen to us and accept our feedback! Paula knows her business and the local real estate market! Easiest sale I have ever experienced! Excellence in every detail! Only visited Paula twice at her office. Clean and professional environment. Paula was always available as scheduled! I would employ Paula again if I bought or sold in this area. I would also request her valued opinion for real estate questions I may have in the future, regardless of where we might buy or sell. Thank you, Paula!

Once again, Paula Scarbrough made the home buying process easy, understandable, and as fast as possible. She is and has always been so dependable, knowledgeable, and professional and we are so thankful to have had her expertise again. We will be selling our other house soon and will be using Paula again. Wonderful experience and I can't reccomend her enough!

My family had originally bought the property through Robinson Realty in 1978. The agency has a high level of regard throughout our county, and Paula Scarbrough has a reputation for kind consideration, critical thought, and patience with clients who may need greater advice in considering the marketing of the property. All of these factors were important to my sister and me when we were faced with the need to sell the property. Paula made the whole process incredibly easy for both of us. She worked with two heirs, both who lived out of town (I live out of state) as well as a third party co-manager of the estate. She communicated compassionately and effectively with us all and was quick and effective in marketing the property. Amazingly, the property was on the market for mere hours when we got an offer, which we countered and eventually reached an agreement both sellers and buyers appreciated. I really believe we would not have had such a positive outcome for a previously unforeseen transaction had we worked with anyone else. Paula was a servant leader for all concerned, and she truly made everyone in the business transaction happy. She's the best there is at what she does! All aspects of the sale were very easy and considerate. Paula knew the area well, so she had a good idea of what she would be selling and what was expected. She found buyers who were eager to work with us, and she worked on our behalf to make sure all of us were not only satisfied but also excited by the outcome. That is not always how things go, and I believe her style of service to customers makes her a real blessing for both sides of the transaction. Paula clearly enjoys working with people to locate the right home. This is a skillset honed over years of listening, supporting the decisions of her clients, and being available when needed. Her demeanor was valuable to us, and it really made our interactions more pleasant and positive with each other (we, the sellers) because there was no ambiguity and no conflict thanks to her guidance. It is remarkable how Paula Scarbrough was able to help us sell our inherited property during a pandemic, with the variables of out-of-town sellers, and a buyer who needed to meet a specific timeline to take residence. She met everyone's needs but exceeded our expectations of what a real estate sale can be. Lesser agents might have accomplished the sale with an acceptable outcome, but our experience was beyond our expectations. I feel lucky to have had access to her professional care in this transaction. Her expertise not only helped us to achieve the goal of the sale, but also save money in the process. There were no downsides to the experience.

Paula Scarbrough was very understanding of my 90 year old father's needs and my concerns for his safety. She knows her market well and we connected with the perfect buyer on the very first person who looked at the house. A full price, cash sale to the first person who looked at the property--what more could you ask! Communication throughout the process was excellent. Paula was the perfect choice for our needs. I would highly recommend Paula for your real estate needs in Athens, TN and surrounding areas!

Excellent