Cana
I have used the same agent for the purchase and sale of my previous home and the purchase of the Charlotte home. I decided to go with Ross for the sale of this Charlotte home because I knew Ross but more importantly knew that he always had my best interest at the forefront of his mind. Additionally, he provided lots of information prior to listing the house and continually ensured I was comfortable and never rushed any decision making.
Not sure anything else can be said, but the above characteristics x10.
Ross made dealing with incredibly difficult buyers significantly more palatable.