Elizabeth and Nicholas Charnysh, Plainville CT
Joanne went above and beyond to give us the best experience while searching for a home during a very difficult time in the market. We worked with Joanne from Nov 2020 to when we closed in July 2021, and this was our first time buying a home. Joanne helped us learn about important things to consider while looking for a home and also facilitated our own decision making throughout the process. There were a total of seven offers that we put in with Joanne and we were very impressed with her as a realtor and a professional in general. We were very nervous and knew nothing when we started but learned so much through Joanne and felt so confident about our decisions in the end / what to look for in a home. We would highly recommend her to anyone. She was very knowledgeable about the area as well as about home-buying in general. She came to understand our priorities, and never made us feel like her pay was a factor in any of her work. She assisted us with the negotiation process when we finally had an offer accepted, helping us determine the best way to navigate the home inspection and what to discuss with the sellers following the inspection. Overall we had a great experience with the whole process. She really helped us make the decisions that were best for us and we finally have our dream home. We were astonished by Joanne's professionalism, huge knowledge base as well as her kindness and wonderful personality. Clearly Joanne made a huge difference for us and we can't say enough about her! Thank you Joanne for all you did to go above and beyond.
