Denny & Kay Hedges, Westerville, Ohio
We dealt with numerous surprises during our sales experience, mostly from unexpected problems that turned up at the inspection. As out-of-state owners, we would have been lost without the longtime local knowledge Luanne provided. She put great effort into solving all our frustrating issues with mitigation and was wonderful about staying in touch with all of us (two couples owned this property which complicated communications.) Luanne was always accessible and willing to spend time to calm our frequent panic. She and her associate Kenny Lewis stuck with this often problematic sale and saw it through for us. We are grateful for the dedicated service and attention we received throughout the process.