She was extremely nice and helpful on the phone as well as returned calls promptly.
9 years ago
Seller Review
Curtis & Karen Martin, Bedford
Carol is so knowledgeable and helpful. She communicated clearly and in a timely manner through the entire process of selling our home. Her experience in the local real estate market and positive outlook really made it a smooth process. It can be rare to find a real estate agent that makes you feel like everything is being handled and we didn't need to worry about the details, but that's exactly what you get with Carol. We have used her services before and if we need a realtor in the future we will call Carol first. Highly recommend.
4 years ago
Buyer Review
Shane and Crystal, Buchanan
Carol was working with us for previous purchase with Clayton Homes that did not work out. We found a house ironically in the same neighborhood and called Carol and she was able to get us an appointment the following day to look at our house.
Carol had to communicate with the seller as well since she was selling on her own. Our lender did not like to communicate and Carol stayed on top of it as they waited till last minute to make changes. Carol went above and beyond what any other realtor would do.
Carol has been the best realtor to work with. I am sure she is glad this property has finally closed. Carol was always on top of things and any questions we had she would answer even if was outside of office hours and we would tell her not to reply until office hours. I will recommend Carol to anyone looking to sell or buy. I honestly do not think another realtor would have handled all the issues that came about with the seller or our lender. We couldn't THANK Carol enough
When Carol was out sick we were willing to reschedule our home inspection but she sent another agent in her place. I apologize for not remembering her name. She was very welcoming. She made me feel at ease and answered any questions we had. Its was like she already knew the property.
Everything was great. No complaints and I hope to retire in this house and we hope to purchase the land beside of us and when we do we will be contacting Carol.
4 years ago
Seller Review
Chance Hartman, Fincastle Va
My family loves working with carol she's great with my kids and always goes above and beyond for us