Samantha and Frank, Lynchburg, VA
Nikki was able to take our, arguably long, list of homes to tour and create a feasible touring schedule that we were able to complete in one day, without feeling rushed at any home. She quickly demonstrated how knowledgeable she is and how invested she was in our home buying process. She was able to provide insight on things to look for in the homes we were touring, what questions we may want to ask the seller’s agent, and what things we should discuss as a couple before making any decisions. Nikki never made us feel like we were rushed during any part of the process, and we felt like we were the most important part of the whole team. During the time we worked together, we were attempting to work through multiple major holidays (Thanksgiving, Christmas and New Years) while staying on a timeline that aligned with moving out of our rental home. During the home buying process, how these major holidays would affect our timeline was effectively communicated and we never felt any of the pote