Elaine Smith of CENTURY 21 AllPoints Realty

Elaine Smith was always well prepared, timely and totally professional from start to finish!

We are a fairly young couple, with two young kids so the buying and selling process can be quite stressful at times. We used Elaine Smith to buy our first home and she actually found the one we bought. This time around it was a much more lengthy process as we weren't ready to list when we started looking. Elaine made sure to have a professional stager come in who helped us understand the best way to arrange/design our current home to sell for the best price. Once we listed, she went through all of the ups and downs with us and did everything in her power to take the stress out of it and make it a smooth process. When it came to the purchase of our forever home, we had a lot on our wishlist. Elaine hunted for us, notified us as soon as - and many times before - potential homes were listed. She made sure to make our busy schedules work for her and she squeezed our last minute requests in often. Elaine was amazing at reminding us to be patient, guiding us in what to fight for and what to let go, and she always did thorough reviews of the homes. For us, honesty and guidance were huge and Elaine Smith was always willing to give us that. At the end of the journey, on a tight time crunch per our wishes to be in for Christmas, Elaine professionally reached out and made our wishes and dreams come true. We now own the most beautiful forever home and it's all thanks to Elaine Smith! From inspection, lawyer, and mortgage lender recommendations, she is armed with it all. Anyone interested in buying in the western Mass and/or Northern CT region, would be missing out if they didn't choose Elaine Smith and benefit from her expertise, customer service, and realtor skills!

Elaine came highly recommended from a colleague at work as being personable, understanding and patient. She lived up to these expectations and more - excellent person to work with!

Elaine was professional, honest and very understanding of my situation. She was upfront about what was needed selling my home while being mindful. Elaine responded to my texts, phone calls, and emails in a timely fashion - as did other members of the Century team! She wasn't all about taking her commission and being done with me. As a seller who has had an unhappy experience with a previous agent - she restored my faith in agents!! I would use her again and have told everyone what a great ageent she is and I have recommended her. She is excellent at her job - Couldn't of asked for anything better!!!

I would recommend Elaine Smith because she is so knowledgeable about the area and has so much experience that she was able to tell us right away what we needed to do to get the most for our house. She was available anytime we had questions, and made the entire process run smoothly.

I have had several dealings with agents/brokers and most were mediocre at best. Elaine was up front, extremely professional and easy to work with. She was ACCESSIBLE and RESPONSIVE!!! That was key in this short-sale process which was a stressful, long process. Her connections with Loss Mit Services was a life-saver to all involved. It was an awesome experience working with her and I would not hesitate to recommend her to anyone needing Real Estate services. I would definitely work with her again if there was a need.